Jazmin Guillen

JD Sports

Houston

01.2024 - Current

Organized weekly meetings with department supervisors to review progress on key objectives.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Assisted in recruiting efforts by interviewing candidates for open positions in the store, both management and store associates.
Monitored progress by establishing plans, budgets and measuring results.
Prepared staff work schedules weekly.
Delegated team members to specific duties on a daily basis.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Provided leadership, insight, and mentoring to newly hired employees to supply knowledge and feedback.
Oversaw coaching and guidance of store employees to foster advancement in work operations.
Analyzed sales data to identify trends and adjust strategies accordingly.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Provided training and development to new employees on company policies and procedures.
Assisted in developing strategies for increasing sales by using visual merchandising techniques.