Organized and efficient professional with a background in coordinating employees and managing site operations in dynamic environments. Skilled in resource management, team coordination, and problem-solving, looking to transition into a new field. Committed to applying these transferable skills into a new role for success.
Hi, I’m
Jazmin Hernandez Aragon
Tucson,USA
Summary
Overview
6
years of professional experience
Work History
Catholic Community Services of Southern Arizona
Site Coordinator
10.2024 - Current
Job overview
- Promoted continuous improvement within the employees by encouraging input from all members to optimize operation processes.
- Developed and enforced site policies to align with the organization's environmental and sustainability goals.
- Coordinated donation drives and maximized resource utilization based on shelter needs.
- Improved shelter capacity management by optimizing space utilization and allocation.
- Supervised a team of staff and volunteers, providing training and support to maintain high quality services for shelter clients.
- Collaborated with other shelters in Arizona to address, coordinate, and resolve client sponsorship and housing effectively.
- Maintained accurate documentation of client information on all cases, ensuring compliance with company-client regulations and confidentiality requirements.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Supervised a team of staff and volunteers, providing training and support to maintain high quality services for shelter clients.Educated clients on available services and resources, allowing them to make informed decisions about their travel and housing arrangements.
- Improved team productivity and collaboration with regular communication and progress updates.
Catholic Community Services of Southern Arizona: Casa Alitas Program
Site Lead
04.2023 - 10.2024
Job overview
- Provided humanitarian assistance such as food, clothes, and shelter, to immigrants released from Immigration and Customs Enforcement.
- Captured and recorded important data in Microsoft Word, Microsoft Excel, Google Sheets, and Google Forms
- Facilitated supportive services and resources to address concerns pertaining to immigration documents and court dates.
- Offered case management services to migrants who needed support finding their relatives that were separated from them during their journey.
- Supported over 400k people during their transition from Tucson to their destination in the United States.
- Coordinated transportation for asylum seekers from the shelter facilities to the airport and bus station.
- Directed and organized team members to fulfill specific tasks to ensure seamless service for all arriving asylum seekers to the shelter.
Whataburger
Crew Member
04.2022 - 08.2022
Job overview
- Maintained excellent quality of customer service during fast-paced operations.
- Resolved all customer complaints promptly and professionally.
- Handled currency and credit transactions accurately and quickly.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Exhibited initiative to find new tasks when assigned duties were completed
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Haven of Douglas
Nursing Assistant Clinicals
01.2019 - 05.2019
Job overview
- Cared for patients under the supervision of an experienced registered nurse.
- Assisted approximately 10 residents at each clinical with activities of daily living to ensure safety and comfort.
- Provided residents with social and emotional support to foster positive experiences.
- Established affinity between residents, and families by providing compassionate and attentive care.
- Supported residents with feeding, dressing and daily hygiene, including showering, oral and peri care, soiling, and incontinence care.
- Answered call lights promptly and improved patient comfort and safety by adjusting bed rails and equipment.
- Skillfully operated medical equipment, such as glucose monitors, oximeters, and blood pressure cuffs (digital and manual), ensuring accurate data collection.
Education
Pima Community CollegeTucson, AZ
Paralegal Post-Degree Certificate
05-2026
University Overview
The University of ArizonaTucson, AZ
Bachelor of Arts from Spanish: Hispanic Linguistics Emphasis, Minor in Educational Psychology
05.2023
University Overview
- Awarded the College of Humanities Academic Excellence Honors Award - May 2023.
- Dean’s List Fall 2021, Spring 2022, Fall 2022, and Spring 2023.
- Honoree of the Spanish and Portuguese Department Honors Award for the 2022-2023 Academic Year.
- 3.754 GPA
- Benjamin A. Gilman Scholarship Recipient
- Study Abroad: Valladolid, Spain, Spanish Linguistics.
Skills
- Health and Safety Management
- Data Analysis
- Communication
- Research Skills
- Client Relationship Building
- Typing Techniques and Software Knowledge
- Innovative and Complex Problem Solving
- Staff supervision and scheduling coordination
- Inventory control
Publications
Publications
Published an abstract and annotated bibliography titled “Certified Nursing Assistants: Working Conditions” in A Students’ Guide to Foundations Writing 41st Edition in 2021.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Professional Working
Timeline
Site Coordinator
Catholic Community Services of Southern Arizona
10.2024 - Current
Site Lead
Catholic Community Services of Southern Arizona: Casa Alitas Program
04.2023 - 10.2024
Crew Member
Whataburger
04.2022 - 08.2022
Nursing Assistant Clinicals
Haven of Douglas
01.2019 - 05.2019
Pima Community College
Paralegal Post-Degree Certificate
The University of Arizona
Bachelor of Arts from Spanish: Hispanic Linguistics Emphasis, Minor in Educational Psychology
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