Jazmin Ibarra
Fresno,CA
Summary
Proven professional with extensive experience in medical office administration and customer service, notably at Accelerated Urgent Care. Excelled in HIPAA compliance and patient scheduling, enhancing patient experience and operational efficiency. Demonstrated expertise in Microsoft Office and inventory management, coupled with a commitment to maintaining high standards of customer care and support.
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management. Offers successful career history comprising more than Number years.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Medical Receptionist
Accelerated Urgent Care
08.2024 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Maintained current and accurate medical records for patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Cashier
Ulta Beauty Inc.
01.2023 - 08.2023
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
Customer Service Representative
Aerotek
02.2021 - 12.2021
- Responded to customer requests for products, services, and company information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Warehouse Worker
Amazon
02.2018 - 12.2018
- Consistently lifted materials weighing as much as Number pounds.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
Warehouse Worker
Made In Nature
03.2017 - 01.2018
- Consistently lifted materials weighing as much as Number pounds.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
Education
Diploma -
Dewolf Highschool
Fresno, CAGraduate Certificate - Medical Billing & Coding
CALRegional
Fresno, CA08.2024
Skills
- Medical office administration
- Typing number wpm
- Inpatient care
- Appointment management
- Insurance claims
- Microsoft office
- Medical charting
- Front desk operations
- Insurance verifications
- Co-payment collection
- Medical terminology
- Office administration
- HIPAA guidelines
- Typing and filing
- HIPAA compliance
- Billing support
- Packing
- Inventory
- Customer service
Languages
Spanish
Limited Working
Timeline
Medical Receptionist
Accelerated Urgent Care
08.2024 - Current
Cashier
Ulta Beauty Inc.
01.2023 - 08.2023
Customer Service Representative
Aerotek
02.2021 - 12.2021
Warehouse Worker
Amazon
02.2018 - 12.2018
Warehouse Worker
Made In Nature
03.2017 - 01.2018
Diploma -
Dewolf Highschool
Graduate Certificate - Medical Billing & Coding
CALRegional
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