Jazmin Jones
Casper,WY
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Store Manager
Big D Oil
04.2025 - 01.2026
- Led team to achieve sales targets through effective coaching and performance management.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Enhanced customer experience by implementing staff training programs focused on service excellence.
- Developed and executed promotional strategies that increased foot traffic and boosted sales revenue.
CNA
Mountain Plaza
08.2024 - 03.2025
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff in monitoring vital signs and reporting changes in patient conditions.
- Maintained accurate documentation of patient records and care plans for compliance and continuity of care.
- Implemented infection control measures, promoting a safe environment for patients and staff.
- Coordinated with multidisciplinary teams to develop individualized care strategies for diverse patient needs.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Shift Leader
Walgreens
06.2020 - 10.2020
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored new staff on operational protocols and customer service standards.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction ratings.
- Led team meetings to communicate goals, updates, and performance expectations effectively.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Team Lead
Hat Six Travel Center
09.2019 - 04.2020
- Contributed to successful quality control initiatives by implementing new strategies to improve employee work and increase accuracy.
- Kept team’s work in line with strict standards, carefully following outlined production orders and specifications.
- Managed team recordkeeping, tracking daily production and inventory use for senior management.
- Implemented compliance standards at team level, ensuring adequate employee knowledge and expertise to meet standards.
- Protected team members by proactively observing work, identifying safety concerns, and immediately removing hazards.
- Boosted team efficiency by learning all roles and rotating through positions.
- Kept team working at peak level by training new team members and assigning tasks.
- Assisted customers with sales and service needs.
- Troubleshot problems and developed successful solutions.
- Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
Video Monitor Tech
Wyoming Medical Center
08.2016 - 06.2019
- Admit/ Discharge Patients on camera
- Monitoring high risk patients
- Updated office files daily and kept records organized.
- Completed accurate work by carefully reviewing every order.
- Contributed many successful ideas to improve work.
- Monitored operations to spot and correct problems early.
Patient transporter
Wyoming medical center
05.2015 - 08.2016
- Take patients around hospital for testing, new rooms, discharge ect.
- Clean equipment
- Find equipment for different departments
- Restock oxygen tanks
- Sometimes help patients families around the hospital when lost
Sales Representative
Cellular Plus
06.2013 - 11.2014
- Open/close
- Sale products meet sales goals
- Inventory help with shipment
- Keep up with cleaning duties
- Respond to emails, transfers to other stores responding to customers needs
Sales Leader
Bath & Body Works
09.2012 - 05.2013
- Open/close
- Coach employees on daily duties
- Keep store clean
- Help with shipment
- Morning/nightly paperwork
- Count down registers
- Sale product
third key holder
Claire's
04.2012 - 09.2012
- Open/close the store
- Put away shipment help with inventory
- Check daily voice mail and message of the day keep track if daily goals
- Keep store clean
Receptionist
Xentel Inc
01.2010 - 03.2012
- Telemarketing; Call on behalf of different charities
- Correct declined credit cards in the data base
- Faxing
- Preparing production sheets for the week
- Answering phones
- Conducting background checks.
Retail/Assistant Manager
Stop Counting Wireless
10.2008 - 11.2009
- Activate phones
- Take bill payments
- Flash phones
- Inventory
- Open the store and get things ready to start the day.
Cashier/Closer
Chevron
05.2006 - 05.2007
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted with inventory management by restocking supplies and monitoring stock levels.
- Implemented streamlined checkout processes to enhance speed and efficiency of service.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Unknown Level - Massage Therapy
Carrington College
WY05-2008
Unknown Level - High School
Albuquerque Charter Vocational
NM05-2006
Skills
- Problem-solving
- Customer relations
- Multitasking and organization
- Training and mentoring
- Customer service management
- Store operations
- Store opening and closing
- Outstanding communication skills
- Team leadership and coaching
- Cash management
- Shift scheduling
- Employee training
- Recruitment and hiring
Certification
- Massage Therapy
- Carrington College
- Completion Date: 2008-02
Timeline
Store Manager
Big D Oil
04.2025 - 01.2026
CNA
Mountain Plaza
08.2024 - 03.2025
Shift Leader
Walgreens
06.2020 - 10.2020
Team Lead
Hat Six Travel Center
09.2019 - 04.2020
Video Monitor Tech
Wyoming Medical Center
08.2016 - 06.2019
Patient transporter
Wyoming medical center
05.2015 - 08.2016
Sales Representative
Cellular Plus
06.2013 - 11.2014
Sales Leader
Bath & Body Works
09.2012 - 05.2013
third key holder
Claire's
04.2012 - 09.2012
Receptionist
Xentel Inc
01.2010 - 03.2012
Retail/Assistant Manager
Stop Counting Wireless
10.2008 - 11.2009
Cashier/Closer
Chevron
05.2006 - 05.2007
Unknown Level - Massage Therapy
Carrington College
Unknown Level - High School
Albuquerque Charter Vocational