Jazmin Juanes
Mountain View,CA
Summary
Organized Patient Service Representative with experience in healthcare. Adept at patient advocacy and education with commitment to efficiency. Skilled at coordinating busy offices and maintaining professionalism in stressful situations. Ready to bring 3 years of relevant work experience to your team.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Palo Alto Medical Foundation
12.2021 - Current
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- General computer knowledge for word excel and microsoft
- Scheduling patients
- Good time management, making sure tasks are complete
- Team work as well as working independently
- Ensure patient information is protected
- Following proper protocols
Dental Assistant
DDS Dania R Armas
10.2016 - 08.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Education
High School Diploma -
Alta Vista
Mountain View, CA06.2016
Skills
Multitasking
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Patient Service Representative
Palo Alto Medical Foundation
12.2021 - Current
Dental Assistant
DDS Dania R Armas
10.2016 - 08.2021
High School Diploma -
Alta Vista