Jazmin Loera
El Cajon,CA
Summary
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure, adapting to new situations, and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
El Cajon, CA
10.2021 - 08.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Described merchandise and explained use, operation and care.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Computed purchases and received and processed cash or credit payment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Conducted product demonstrations to highlight features and benefits.
- Adhered to company initiatives and achieved established goals.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Used technology resources to assist customers in locating and selecting items.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers by making personal connections.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered incoming telephone calls to provide store, products and services information.
- Collaborated with management teams to develop innovative marketing strategies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Suggested ideas for improving store operations and increasing profits.
- Attended weekly team meetings to review performance goals and objectives.
- Captured customer loyalty through customer email or phone capture
- Processed merchandise to be floor ready
- Collaborated with marketing team to create promotional materials for target customers.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Implemented process changes designed to streamline workflow within the department.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Assisted in creating displays to promote products.
- Used computer system to retrieve customer information, part number inventory and status of purchase orders.
- Developed and implemented effective inventory control systems.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Created reports on inventory activity, shortages, overages..
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Tracked shipments from suppliers to confirm receipt of goods in a timely manner.
- Performed scheduled inventory counts and supply audits.
- Inspected incoming materials for damage.
- Analyzed inventory trends to forecast future needs and prevent overstock.
- Implemented loss prevention strategies to reduce shrinkage and waste.
- Participated in the selection and implementation of new inventory management technology.
- Oversaw the receiving, storing, and issuing of stock to ensure efficiency.
- Trained new employees on inventory management practices and procedures.
- Led physical counts and reconciled discrepancies to maintain accurate inventory records.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Conducted physical inventories of products and materials, ensuring accuracy and completeness of the count.
- Verified inventory records against actual stock on hand, reconciling discrepancies in a timely manner.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Presented updated floor plans and design strategy to store management.
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
- Developed creative visual merchandising campaigns to focus on selling older inventory.
Cashier
Greek Chicken
El Cajon, CA
03.2021 - 12.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Ensured compliance with all health regulations related to food handling practices.
- Performed opening duties such as setting up registers with required supplies for shift operations.
- Replenished supplies such as napkins, straws, condiments, trays throughout shift.
- Prepared drinks, ice cream and other special items to complete food orders.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
- Greeted patrons, speaking clearly to take orders and give details about food items.
Cashier
Carl's Jr
El Cajon, CA
11.2019 - 07.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Counted and balanced cashier drawers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
- Open and closed store
- Helped out at different locations
- Scheduled team members for shifts based on business needs and customer demand.
- Resolved customer complaints promptly and professionally.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Babysitter
Family Members
El Cajon, CA
05.2016 - 10.2019
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Administering medication when needed according to parent instructions.
- Transporting children to school, sports activities, or other engagements when necessary.
- Maintaining a positive attitude while being patient and understanding with the children.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Developing creative ways to encourage learning through everyday experiences.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Remaining alert at all times while caring for multiple children simultaneously.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Responsibly watched children while parents were out.
- Monitored children's safety and well-being to prevent accidents and falls.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Helped complete homework, school projects and chores.
- Read stories and played alphabet games to promote early literacy.
- Communicated with parents about daily activities and any concerning behaviors.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Assigned age-appropriate chores to encourage self-confidence and responsibility.
- Provided safe, nurturing and stimulating environment for children.
- Encouraged self-expression through various art forms such as music, painting, drawing.
- Read stories, sang songs and taught basic skills such as color recognition and counting numbers.
- Engaged children in meaningful conversations regarding their day-to-day experiences.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Childcare Volunteer
Naranca Elementary
El Cajon, CA
02.2017 - 03.2017
- Assisted childcare staff with preparing activities and materials for daily tasks.
- Ensured the safety of all children in the facility at all times.
- Organized play areas to ensure a safe, clean environment for children.
- Read stories to children to encourage literacy skills and social development.
- Participated in outdoor activities with the children, such as sports and games.
- Helped maintain an orderly classroom environment by setting up tables and chairs before each activity.
- Encouraged positive interactions between children while playing together or participating in group activities.
- Monitored playground areas to ensure that all rules were being followed and that no child was left unattended.
- Provided one-on-one attention to individual students who required extra help or guidance.
- Assisted in maintaining orderliness around classrooms and other common areas within the facility.
- Maintained flexibility to work with children of various ages, different personalities and in different roles.
Education
High School Diploma -
Innovation High School
Lakeside, CA10-2024
Skills
- Adaptability
- Problem solving
- Goal-Oriented
- Multi-tasking
- Active listening
- Attention to detail
- Time Management
- Customer Service
- Emotional intelligence
- Product knowledge
- POS
- Inventory management
- Visual merchandising
- Oral and written communication skills
Timeline
Sales Associate
Victoria's Secret & PINK
10.2021 - 08.2024
Cashier
Greek Chicken
03.2021 - 12.2021
Cashier
Carl's Jr
11.2019 - 07.2021
Childcare Volunteer
Naranca Elementary
02.2017 - 03.2017
Babysitter
Family Members
05.2016 - 10.2019
High School Diploma -
Innovation High School