Jazmin Malave
East Hartford,CT
Summary
To obtain an opportunity that fosters professional growth. Ability to surpass short and long-range departmental goals, administrative objectives, and operating procedures. Goal oriented collaborator and a natural analytical person with the ability to create and excel to interact with all levels.
Overview
7
7
years of professional experience
Work History
CHW/Family Support Specialist
Hispanic Health Council
09.2022 - Current
- Monitor child development through ASQ evaluations
- Attend community outreach events
- Facilitated group workshops focused on topics such as parenting skills, stress management and selfcare.
- Enhanced family well-being by providing comprehensive support services and resources.
- Assisted clients in accessing additional resources such as training programs, educational courses, or financial assistance when needed.
- Assisted clients in developing effective job search strategies that leveraged their unique skills, experience, and qualifications for targeted positions.
Assistant Manager
Metro PCS
11.2021 - 08.2022
- Maintaining staff training and production numbers to company standards
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Evaluate staff on a weekly basis and provide feedback.
Recovery Support Specialist
Wheeler Clinic
10.2019 - 11.2021
- Focus age group is young adults between the ages of 16 - 25 with mental illness and substance misuse
- Collect data and create detailed spreadsheets for reporting
- Provide wraparound services, including community and home visits
- Complete GPRA with clients and submit into SPARS
- Support client recovery.
- Documented case management activity for accurate, reliable records.
- Coordinated referrals and transportation for addiction services based on individual client needs and preferences.
- Maintained up-to-date knowledge of local community resources available to clients in order to provide accurate information and appropriate referrals when needed.
- Collaborated with clinical staff to develop individualized treatment plans using evidence-based practices tailored to each client''s specific needs.
Care Coordinator Assistant
Community Health Services
01.2018 - 10.2019
- Promote timely access to appropriate care
- Increase comprehension through cultural and linguistic education
- Superior communication skills with the ability to build and maintain positive and productive relationships with clinical and administrative staff, patients and external partners
- Create and promote adherence to a care plan, developed in coordination with the patient, primary care provider, and family/caregiver(s)
- Connect patients to relevant community resources, with the goal of increasing patient satisfaction, enhancing patient health and well-being
- Resiliency in adapting to a variety of situations and individuals while maintaining a sense of purpose and mature problem-solving approach is required
- Customer-focused behavior; helping approach, including listening skills, patience, respect, confidentiality and empathy for others
- EHR (electronic health record) knowledge: Nexgen
- Work independently and as part of a team
- Write and communicate effectively
- Open to pursue additional training/education as required to meet emerging requirements
- Manage and prioritize workload while meeting expectations.
Certified Medical Assistant
Community Health Services
05.2017 - 01.2018
- Promote and conduct HIV & HCV Rapid Screenings during medical visits
- Participation in HIV awareness and other related health fairs
- Support patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; taking electrocardiograms
- Educate patients by providing medication and diet information and instructions; answering questions
- Complete records by recording patient examination, treatment, and test results.
Education
Registered Medical Assistant -
Branford Hall Career Inst.
Skills
- Bilingual
- Strong written/verbal communication skills
- Community resources
- Client documentation
- Family support/case management
- Quick understanding of Software
Timeline
CHW/Family Support Specialist
Hispanic Health Council
09.2022 - Current
Assistant Manager
Metro PCS
11.2021 - 08.2022
Recovery Support Specialist
Wheeler Clinic
10.2019 - 11.2021
Care Coordinator Assistant
Community Health Services
01.2018 - 10.2019
Certified Medical Assistant
Community Health Services
05.2017 - 01.2018
Registered Medical Assistant -
Branford Hall Career Inst.
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