Bachelor of Science - Real Estate And Business
Florida Atlantic University
Boca Raton, FL05-2017
Jazmin Marmol
Real Estate and Business Professional
Jacksonville,FL
Summary
Knowledgeable real estate and business professional with a proven track record in relationship building and increasing revenue . Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Education
Associate of Arts - Real Estate And Business
Palm Beach State College
Lake Worth, FL05-2015
Skills
- Operations oversight and management
- Customer service and retention
- Effective leader
- Budget control
- Relationship building
- Proficient in Microsoft Office
- Teamwork and collaboration
- Data analysis
Accomplishments
- Awarded the Exceptional Emergency Response due to how my team and properties responded to COVID-19 and promptly devising and implementing procedures.
- Awarded the Do What's Right for alerting owners of questionable financial findings of previous management and board members.
Work History
Community Association Manager
FirstService Residential
12.2019 - Current
- Coached association board members on their roles and responsibilities, empowering them to make informed decisions for the betterment of their communities.
- Enforced compliance with community regulations and guidelines.
- Obtained quotes from various vendors and provided comparisons with clear and concise explanations of what is listed within the contracts for board members to easily understand.
- Implemented preventive maintenance programs to prolong the lifespan of community assets and reduce repair costs.
- Effectively managed a high call and traffic office with over 250 direct calls monthly.
- Managed and developed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Organized successful community events to foster a sense of unity among residents within various neighborhoods managed.
- Communicated effectively with owners, residents, and on-site associates.
- Coordinated communications between residents, board members, contractors, and staff to keep everyone informed about important updates or changes within the communities.
- Developed standards of procedures for various objectives like hurricane preparation, community projects, association handlings, and so on.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept updated and educated on recent state-wide changes for condo and homeowner associations.
- Participated in virtual meetings, interviews and educational courses.
Director of Operations
Ocean Capri Investment Corp
02.2010 - 11.2019
- Collaborated directly with company partners to develop and execute long-term corporate goals and objectives.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks. Including out-of-state operations and departments.
- Maintained a steady ROI of over 40% per property and/or project profit.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Collaborated with financial advisors and senior management for department financial reviews while providing input for necessary decisions.
- Assisted with property acquisitions, permit/license requirements, and city/county/state ordinance compliance reviews.
- Lead meetings and trainings online and in-person in both small and large groups.
- Established strong partnerships with vendors, suppliers, and company partners to improve collaboration and ensure alignment with business requirements.
- Improved project delivery times, adopting agile methodologies and fostering collaborative environment that encouraged quick decision-making and flexibility.
- Drove company's expansion into new markets by developing and executing comprehensive operational strategy that addressed local regulatory and market challenges.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Certification
- Licensed Community Association Manager
- Licensed Real Estate Agent
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Overview
18
18
Years of Professional Experience
15
15
Licensed Real Estate Agent
20
20
Customer Service
5
5
Licensed Community Association Manager
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