Jazmin Martorell
South Ozone Park,NY
Summary
Strategic Human Resources Coordinator with extensive experience in managing agency relations, business planning, and time tracking. Skilled in developing and implementing standard processes to enhance efficiency and drive results. Adept at managing the entire recruitment process, from sourcing and screening to interviewing and onboarding, while actively supporting DE&I efforts within the organization. Strong ability to build relationships with employees, identify training needs, and foster a positive corporate culture. Known for handling complex employee needs, building high-quality workforces, and contributing to overall organizational success
Overview
9
9
years of professional experience
Work History
Human Resources Coordinator
H/Advisors Abernathy
09.2022 - Current
- Tracked candidate status and scheduled interviews
- Assisted with recruiting, interviewing, and hiring of new employees.
- Provided guidance on policies and procedures to employees and managers.
- Handled confidential information with discretion and sensitivity.
- Developed onboarding materials and presented orientation sessions for new hires.
- Facilitated preparation of the performance review process
- Oversaw Form I-9 verification process while ensuring compliance with federal regulations
- Oversaw multiple HR administrative duties encompassing record maintenance and utilization tracking
- Researched best practices for human resource functions and recommended changes accordingly.
- Organized employee recognition programs to boost morale among staff members.
Receptionist
H/Advisors Abernathy
New York, NY
01.2019 - 09.2022
- Greeted visitors, clients, and employees with professionalism
- Handled multi-line phone systems, ensuring prompt response and direction of calls
- Coordinated and scheduled appointments, meetings, and conference room bookings
- Maintained visitor logs and issued security badges, ensuring a secure and controlled environment.
Personal Banker /MOD
JPMorgan Chase Bank
Queens , NY
06.2017 - 11.2019
- Provided customer service to clients, including answering questions and resolving issues.
- Researched customer inquiries and reported findings in a timely manner.
- Conducted account openings and closings for clients.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Maintain compliance with policies, procedures, and regulatory banking requirements.
- Implemented internal control procedures to minimize risk exposure and maximize profitability.
Teller
JPMorgan Chase
Queens , NY
04.2016 - 06.2017
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Confirmed customer identification in line with legal mandates
- Maintained accurate cash drawer records each day
Education
BBA - Business Administration and Management
Berkeley College
New York, NYSkills
- Conflict Resolution
- Customer Relations
- Excellent Communication
- Written Communication
- Training development
- Recruiting
- Networking and relationship building
- Talent Acquisition
- Superb interpersonal skills
Languages
Spanish
Professional
ASL (American Sign Language)
Limited
References
References available upon request.
Timeline
Human Resources Coordinator
H/Advisors Abernathy
09.2022 - Current
Receptionist
H/Advisors Abernathy
01.2019 - 09.2022
Personal Banker /MOD
JPMorgan Chase Bank
06.2017 - 11.2019
Teller
JPMorgan Chase
04.2016 - 06.2017
BBA - Business Administration and Management
Berkeley College
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