Jazmin Mendoza
San Antonio
Summary
Energetic professional in the field of amusement and recreation, known for high productivity and efficient task completion. Skilled in customer service, safety protocol adherence, and operational equipment management. Excel at interpersonal communication, teamwork, and adaptability to ensure positive guest experiences and seamless event execution.
Developed skills in fast-paced, safety-critical environment, including quick decision-making and effective communication. Looking to transition into new field where these skills can be applied and further developed. Committed to contributing to team success and ensuring operational efficiency.
Professional with strong standards and results-driven approach, prepared for role in motorsport safety and coordination. Experience in managing track safety, ensuring compliance with regulations, and responding effectively to emergencies. Known for effective team collaboration, adaptability, and reliability. Skilled in hazard assessment, communication, and maintaining calm under pressure.
Overview
3
3
years of professional experience
Work History
Track Marshal
Andretti Indoor Karting & Games
San Antonio, TX
03.2025 - Current
- Monitored karting track for safety compliance and operational efficiency.
- Assisted in managing race events, ensuring timely execution of schedules.
- Enforced safety protocols to maintain a secure environment for participants and spectators.
- Trained new marshals on track procedures and emergency response techniques.
- Coordinated with team members to resolve issues during races promptly.
- Conducted routine inspections of karts and equipment for maintenance needs.
- Prevented major incidents by quickly responding to accidents or mechanical failures on the track and directing necessary support resources accordingly.
- Developed strategies to enhance participant experience through effective communication and support.
- Upheld strict compliance with racing regulations, promptly reporting violations to race officials for appropriate action.
- Contributed to a positive racing atmosphere by fostering friendly interactions with drivers, teams, and spectators alike.
- Enhanced race day experience for spectators by assisting with crowd control measures, ensuring optimal visibility and safety for all attendees.
- Improved racer experience by providing clear direction, guidance, and support throughout each event.
Ride Operator
Six Flags Fiesta Texas
San Antonio, Texas
06.2023 - 10.2024
- Ensured guest safety through diligent enforcement of ride and park policies.
- Assisted with loading, unloading, and securing passengers on rides.
- Maintained cleanliness of rides and surrounding area.
- Provided customer service to guests in a friendly manner.
- Monitored guest behavior while riding attractions.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Performed daily inspections of rides according to company guidelines.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Conducted emergency procedures when necessary in accordance with safety protocols.
- Verified rider height requirements for each attraction prior to boarding.
- Collaborated with team members to ensure smooth operation of all attractions.
- Communicated effectively with other departments regarding performance issues.
- Demonstrated knowledge of ride operations, including proper use of restraints.
- Inspected ride vehicles and equipment before opening it to the public.
Education
High School Diploma -
Eastlake High School
El Paso, TX06.2022
Skills
- Policy compliance
- Operations Monitoring
- Behavior Management
- Safety Procedures
- Customer Service
- Team Training
- Problem-Solving
- Teamwork and Collaboration
- Excellent Communication
- Supervision and leadership
- Active Listening
- Flexible and Adaptable
- Leadership qualities
- Strong work ethic
- Teamwork
- Positive attitude
- Customer service
- Problem-solving
- Customer assistance
- Active listening
- Effective communication
- Crowd management
Languages
Spanish
Limited
Education and Training
other
Timeline
Track Marshal
Andretti Indoor Karting & Games
03.2025 - Current
Ride Operator
Six Flags Fiesta Texas
06.2023 - 10.2024
High School Diploma -
Eastlake High School