Jazmin Mercedes Calderon Pabon

During my time working in customer service, I learned how to communicate clearly, stay patient, and solve problems in a friendly way. I became more confident helping customers, working in a team, and handling different situations. This experience helped me grow professionally and personally, and I am excited to continue improving my skills.”

• Managed patient scheduling and appointment confirmations using dental practice management software.
• Greeted patients warmly and ensured smooth check-in processes in a busy reception area.
• Assisted with insurance verification and processing, enhancing patient experience and office efficiency.
• Maintained organized patient records, ensuring compliance with confidentiality regulations and office protocols.

“As an office secretary, I learned to stay organized, manage files, answer phone calls, and support daily office tasks. I improved my communication skills and became more confident working with others. This experience helped me grow and prepared me for future opportunities.”

“As a cashier and customer service assistant at a Fresh Deli Café, I took customer orders, handled payments, prepared simple food items, and kept the work area clean and organized. I provided friendly service, answered customer questions, and made sure every guest had a good experience. This job helped me improve my communication skills, teamwork, and ability to work in a fast-paced environment.”

• Facilitated engaging educational activities to enhance children's learning and development.
• Supported lead teacher in classroom management and daily operations.
• Assisted in the implementation of individualized lesson plans for diverse learning needs.
• Monitored student progress, providing feedback to parents and guardians regularly.

“As a cashier and customer service assistant at a Fresh Deli Café, I took customer orders, handled payments, prepared simple food items, and kept the work area clean and organized. I provided friendly service, answered customer questions, and made sure every guest had a good experience. This job helped me improve my communication skills, teamwork, and ability to work in a fast-paced environment.”