Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Jazmin Morales

South Elgin,IL

Summary

I would apply my medical assistant skills to deliver high quality patient care and provide efficient administrative skills to support the goals of my work environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Care Manager

Greater family health
03.2022 - Current
  • Coordination and continuity of care for all Greater Family Health patients
  • Facilitates patient referrals to specialty care
  • Assisted patients with Ultrasound, follow-up and specialty care
  • Assists patients in obtaining prior authorization for diagnostic studies
  • Provided translation services during calls for Spanish speaking patients
  • Provided resources for low-cost services to self-pay patients
  • Facilitates coordination of care to achieve individual patient clinical measures
  • Ensures compliance with Greater Family Health quality assurance and risk management standards
  • Performs community outreach and education creating linkages to other health facilities, physicians and social agencies to increase awareness of Greater Family Health’s activities and presence in community

Medical Receptionist

GREATER FAMILY HEALTH
08.2020 - 03.2022
  • Welcome patients and visitors to the Center, determine their needs and respond accordingly
  • Check-in/Check-out patients
  • Prepare all paperwork for next day’s appointments
  • Review registration package for completeness and provide assistance to patients in completing any necessary forms
  • Enter pertinent patient information in the EPM/EHR System completely and accurately
  • Answer and distribute phone calls to appropriate staff members
  • Take complete and accurate messages
  • Schedule appointments for patients
  • Follows all Primary Care Medical Home (PCMH) policies and procedures
  • Daily data entry
  • Recheck and File previous days paperwork
  • Use of copy machine, fax, and scanning
  • Assisting customers with any questions or concerns

Receptionist

Randall Road Animal Hospital
12.2017 - 08.2020
  • Avimark system
  • Daily data entry maintaining accurate medical records check patients in and out of exam rooms
  • Answering/directing calls (switchboard)
  • Processing payments such as (cash, credit, debit, care credit)
  • Schedule routine appointments and surgery
  • Prepare next days surgery paperwork
  • Taking proper precautions with sick pets/clients
  • Use of copy machine, fax, and scanning
  • Use of word document and excel for office projects
  • Oversee social media accounts
  • Handling of new client forms
  • Providing quotes for Vet visits
  • Marketing specials and sales
  • Ordering and Inventory
  • Having knowledge of vaccines and prevention
  • Assisted Vet techs during appointments and surgeries
  • Provided Translation services during appointments or calls for Spanish speaking clients
  • Assisting customers with any questions or concerns
  • Vet street use for appointment requests
  • In charge of opening and closing office during shifts

Receptionist and Greeter

Tower Hill Health Care
11.2016 - 10.2017
  • Filing
  • Switchboard
  • Answered Phones (directed calls to departments)
  • Scheduling of Appointments
  • Daily Data Entry
  • Keeping track of daily payments on paperwork
  • Distributed Mail throughout the office
  • Assisted with costumer inquiries
  • Signed in/out all who entered building
  • Distribute Fax invoices
  • Acted as support staff - Assisted others with daily duties

Education

Registered Medical Assistant - Medical Assisting

Elgin Community College
Elgin, IL
08.2023

High School Diploma - undefined

South Elgin High School
2012

Skills

  • Office Administration
  • Medical Office Experience
  • Insurance Verification
  • Medical Scheduling
  • Medical Records
  • Medical Terminology
  • Bilingual
  • Medical receptionist
  • Patient care
  • HIPAA
  • Phlebotomy
  • Venipuncture
  • Medical Billing
  • EMR Systems
  • American Red Cross
  • Additional Information
  • Customer Relations, Team Player, Quick Learner, Organized, Focused and Dedicated,
  • Computer programs (Microsoft word, excel, power point, ) Cash handling accuracy

Certification

Certified Phlebotomist November 2021 to November 2022

CPR Certification July 2022 to July 2024

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer
  • Authorized to work in the US for any employer

Languages

Spanish
Native or Bilingual

Timeline

Care Manager

Greater family health
03.2022 - Current

Medical Receptionist

GREATER FAMILY HEALTH
08.2020 - 03.2022

Receptionist

Randall Road Animal Hospital
12.2017 - 08.2020

Receptionist and Greeter

Tower Hill Health Care
11.2016 - 10.2017

Registered Medical Assistant - Medical Assisting

Elgin Community College

High School Diploma - undefined

South Elgin High School
Jazmin Morales