Jazmin Morton
Bucyrus,MO
Summary
Able to bring skills in speaking and written communication, active listening and problem-solving skills. Enhances customer experiences by practicing respectful behaviors, understanding customer needs, and providing solutions when necessary.
Overview
5
5
years of professional experience
Work History
Correctional Officer I
South Central Correctional Center
11.2022 - Current
- Computer skills, long hours, people skills
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Made rounds at specified intervals.
- Built solid relationships with staff and residents to keep institution safe and secure.
Registration Clerk
Texas County Memorial Hospital
08.2022 - 11.2022
- Computer skills, paperwork, customer service, working in a fast paced environment, working in a timely manner, treating patients with respect and getting them care that is needed
- Completed registration paperwork, verifying accurate patient information.
- Updated patient contact information to support accurate electronic medical records.
- Assisted in processing patient payments via cash, checks and credit cards.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Upheld HIPAA regulations and standards for protecting patient information.
Manufacturing
Royal Oak Enterprises, LLC
07.2022 - 09.2022
- Bag charcoal, clean, sew, safety
- Worked with raw materials to develop complete and commercially viable products.
- Incorporated automated systems to produce goods of good quality and consistently speed up processes.
- Developed and implemented safety protocols for manufacturing processes.
Waitress/Hostess
The Grove Family Restaurant
02.2021 - 07.2022
- To ensure customers have a positive and delightful experience at the restaurant
- As well as working fast pace and cashing customers out at the register, and overall treating customers with great respect.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
- Used cash registers and credit card machines to cash out customers.
McDonalds Crew Member
McDonald's
03.2020 - 08.2020
- To ensure customers have a good experience whether it be through the drive through, or inside the establishment
- As well as cleaning and food handling.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
Subway Sandwich Artist
Subway
05.2018 - 06.2019
- Handle food with care, and meet all customer need to ensure they have a positive experience.
- Prepared and presented food in compliance with health and safety guidelines.
- Upheld high standards of customer service at all times to enhance customer visits.
- Restocked and rotated stock in display case to mitigate stock loss.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
High school diploma -
Houston High School
Houston, MOSkills
- Host/Hostess
- Food Handling
- Restaurant Experience
- Cleaning Experience
- Customer service (4 years)
- Cashiering
- Driving
- Microsoft Word
- Microsoft Powerpoint
- Manufacturing
- Typing
- Phone etiquette (4 years)
- Communication skills
- Safety and Security Enforcement
- Office Organization
- Medical Terminology
Languages
English - Fluent
Timeline
Correctional Officer I
South Central Correctional Center
11.2022 - Current
Registration Clerk
Texas County Memorial Hospital
08.2022 - 11.2022
Manufacturing
Royal Oak Enterprises, LLC
07.2022 - 09.2022
Waitress/Hostess
The Grove Family Restaurant
02.2021 - 07.2022
McDonalds Crew Member
McDonald's
03.2020 - 08.2020
Subway Sandwich Artist
Subway
05.2018 - 06.2019
High school diploma -
Houston High School
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