Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jazmin Penesa

San Pedro,CA

Summary

As a supply chain coordinator with over five years of experience, Successfully managed transportation, logistics, and inventory operations for various customers and industries. I have a passion for delivering high-quality service, optimizing costs, and improving efficiency through data analysis, process improvement, and cross-functional collaboration. I am looking for a senior position where I can apply my skills and experience to overcome the challenges and uncertainties of the current supply chain climate and help the organization achieve its goals.

Overview

9
9
years of professional experience

Work History

Operations Specialist

NEXT Trucking
09.2021 - Current

Here is a possible rewrite of your resume bullet points for logistics:

  • Managed the entire lifecycle of containers, from receiving to terminating them
  • Handled any complexities that arose with shippers and carriers
  • Worked with the account management team to ensure the highest standards of service
  • Supported dispatchers and carrier brokers with various challenges and helped them to find solutions
  • Collected and analyzed data to provide insights and recommendations for key projects to improve the Next operational team
  • Learned the NEXT marketplace in depth and became a Subject Matter Expert, gave feedback and worked with the Product Team for continuous improvement
  • Collaborated with the Sales, Product, Engineering, and Onboarding teams to create a seamless experience for our customers and carriers
  • Identified opportunities to enhance internal processes and drive operational excellence
  • Maintained accurate and consistent data by updating master files and customer records


Import Coordinator

Coast Beacon
05.2020 - 07.2021
  • Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
  • Created and transmitted accurate documentation to governmental agencies for import activities.
  • Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
  • Coordinated shipments of product from country of origin to final destination by ocean and land transportation.
  • Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Followed SOPs with all customer account actions and data management to keep consistent service levels.
  • Developed tracking reports, which alleviated customer calls and boosted time savings.
  • Advised customers on transportation options, types of carriers or shipping routes.

3PL Warehouse & Operations Coordinator

Maruzen Of America
10.2017 - 01.2020
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Monitored inventory stock levels of products and materials and reached out to other 3PLs, freight forwarders, and customer management of needs.
  • Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs including daily cycle counts for management reports.
  • Coordinated with suppliers on inventory orders to address discrepancies and/or damages quickly and avoid delays in delivering to consumers.
  • Calculated and monitored inventory through Excel tracking spreadsheets.
  • Planned and oversaw packaging list for loading and unloading of goods based on customers needs.
  • Forecasted consumer demand to plan ordering of necessary products and resources for warehouse to meet demand.
  • Worked with logistics companies to facilitate products being shipped to customers in most cost-effective ways.
  • Handled day-to-day shipping and receiving overseeing more than 25 FTL a day.
  • Monitored staging and kitting procedures to identify and improve packaging and shipping times.
  • Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
  • Built truck loading lists for drivers and facilitated loading processes between transportation and warehouse personnel.
  • Verified accuracy of shipping and receiving documents and maintained records.


Shipping and Receiving Clerk

TRI-CAP
06.2015 - 10.2017
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Sorted and delivered materials to different work areas and staff.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Used WMS to enter accurate inventory count using scanner when loading and unloading trucks.

Picker and Packer for Ecommerce Start Up

Tesmo LLC
04.2014 - 06.2015
  • Packaged Items for Ecommerce orders updating and entering UPC and ASN code on Amazon listing.
  • Used Excel for daily tracking of packaged items completed.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Worked fast to meet assigned daily picking quotas.
  • Verified proper labeling and identification on all orders before shipment.
  • Used RF scanners to track orders and verify accuracy.
  • Operated manual and electric pallet jacks to move merchandise.
  • Scanned and verified UPC codes for all products to aid in identification.
  • Conducted periodic inventory audits to verify accuracy.
  • Checked packing slips and other documentation to appropriately box items requested by clientele.

Education

Associate of Arts - English

El Camino College
Torrance, CA
05.2022

Skills

  • Microsoft Office & Google Suite - Spreadsheet: Macros, Formulas, Conditional formatting, Pivot Tables,etc -Word Document: Creating SOPs, Tables and Charts, presentations, Document sharing Etc…
  • Basic AR accounting for Supply Chain
  • KPI Metrics
  • Forecasting Ability
  • Goods Movement Planning
  • Warehouse planning and management
  • Contract Management
  • Transportation and Logistics Coordination
  • Interdepartmental Collaboration
  • WMS system
  • Friendly and professional online presence

Accomplishments

  • Leveraged NEXT's callboard technology to establish and maintain personal relationships with carriers, customers, and 3PL parties, resulting in enhanced driver engagement and accountability
  • Secured 10 dedicated carriers for specific jobs, reducing storage time and cost for customer by 67%
  • Achieved a 40% increase in customer volume due to reliable and high-quality service delivery
  • Led a cross-functional team of MP support, Track & Trace & Carrier Sales to reduce over SLA container count in OAK with an account to zero by transitioning from a 4 leg to a 3 leg operation, eliminating the stopoff back into a yard and delivering directly to the customer
  • Heavily involved in Planning and executing the routing, carrier alignment, process creation, and team training for the new operation, resulting in increased operational efficiency, reduced costs, and improved customer satisfaction
  • Increased net margin by 10% and created new opportunities for other accounts by cutting down on stopoffs and enhancing service quality

Timeline

Operations Specialist

NEXT Trucking
09.2021 - Current

Import Coordinator

Coast Beacon
05.2020 - 07.2021

3PL Warehouse & Operations Coordinator

Maruzen Of America
10.2017 - 01.2020

Shipping and Receiving Clerk

TRI-CAP
06.2015 - 10.2017

Picker and Packer for Ecommerce Start Up

Tesmo LLC
04.2014 - 06.2015

Associate of Arts - English

El Camino College
Jazmin Penesa