Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Backed up servers by checking on tables and retrieving items for guests.
Server
Aquolina Weston
12.2022 - 05.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.