Jazmin Quintela
Odessa,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
In-Store Team Member
H-E-B Texas Grocery
Odessa, TX
05.2022 - 07.2023
- Collaborated with team members to complete tasks efficiently and meet daily performance goals.
- Exceeded designated sales targets consistently while working closely with fellow staff members.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Demonstrated adaptability by cross-training in various departments within the store as required by fluctuating business needs or staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Delivered services to customer locations within specific timeframes.
- Ensured compliance with health and safety regulations by adhering to proper food handling/storage procedures and maintaining a sanitary work environment.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cashier Hostess Waitress
Copper Kettle Cafe
2720 N Grandview Ave, Odessa, TX 79762
07.2021 - 01.2022
- Learned duties for various positions and provided backup at key times
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Operated cash register to record transactions accurately and efficiently.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Greeted customers entering store and responded promptly to customer needs.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to meet tight deadlines.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Completed daily side work and opening and closing duties without fail.
- Answered customer questions about hours, seating, and menu information.
- Answered phone calls to take orders, give information and document reservations.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Proven ability to learn quickly and adapt to new situations.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
Education
High School Diploma -
Odessa High School
Odessa, TX05.2021
Skills
- Basic Mathematics
- Attention to Detail
- Customer Service
- Excellent Written and Verbal Communication
- Microsoft Office
Certification
Microsoft Word 2018
Microsoft Excel 2018
Timeline
In-Store Team Member
H-E-B Texas Grocery
05.2022 - 07.2023
Cashier Hostess Waitress
Copper Kettle Cafe
07.2021 - 01.2022
High School Diploma -
Odessa High School