Jazmin Ramirez
Chicago,IL
Summary
Detail-oriented team player with strong organizational skills. Receptionist with background in various office settings. Knowledgeable about patient information privacy rights, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities.
Overview
5
5
years of professional experience
Work History
Rehab Aide
Saint Anthony Hospital
03.2021 - Current
- Maintained cleanliness and sanitation of clinic.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and insurance information for billing.
- Organized paperwork such as charts and reports for office according to services.
- Maintained current and accurate medical records for patients.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered phone calls to offer office information, answer questions, and direct calls to staff.
- Processed medical insurance claims and payments.
Guest Service Representative
Woodspring Suites Hotel
05.2020 - 01.2021
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Worked in a fast-paced front desk environment and guests' needs at busy facility.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Maintained neat and orderly front desk and lobby area to uphold hotel standards.
- Maintained accurate and up-to-date records of guest information.
- Collected room deposits, fees, and payments.
- Kept accounts in balance and ran daily reports to verify totals.
- Trained new staff members in customer service techniques and hotel operations.
- Organized scheduled room cleanings for house keepers.
- Assisted with maintaining linen being washed and folded suring my shift.
Administrative Assistant
Resource Plastics Inc.
07.2018 - 08.2020
- Collected productivity data through out the day in the warehouse for each station.
- Ensuring the right material is being processed at each station.
- Collecting tags of material being processed and creating a new label with accurate description.
- Reviewed data from previous work day. Making sure the right material company and weight was correct.
- Provide warehouse manager with discrepancies with incorrect material/weight/company.
- Assisted with reviewing grinded material.
- Helped working grinders and processing material when needed.
- Provided manager with daily reports of warehouse productivity.
Education
High School Diploma -
Reavis High School
Burbank, IL05.2016
Skills
- Data Entry
- Multi-tasking
- Bilingual
- Attention to Detail
- Time management
- Customer Service
- Medical Office Administration
- Payment Collection
Timeline
Rehab Aide
Saint Anthony Hospital
03.2021 - Current
Guest Service Representative
Woodspring Suites Hotel
05.2020 - 01.2021
Administrative Assistant
Resource Plastics Inc.
07.2018 - 08.2020
High School Diploma -
Reavis High School
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