Resourceful Inventory Specialist driven to maximize customer engagement and sales revenues. I'm an organized team player, adept at multitasking on complex assignments in challenging, fast-paced environments.
Overview
10
10
years of professional experience
Work History
Daycare Assistant
Nautilus Fitness
Gainesville, TX
01.2023 - 01.2024
Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
Provided supervision and care to young children ranging from infants to pre-school age.
Ensured safety of the children by monitoring their play areas and activities throughout the day.
Maintained classroom cleanliness by tidying up toys, wiping down surfaces and vacuuming rugs.
Developed positive relationships with parents through communication about their child's daily activities.
Administered basic first aid when necessary while notifying parents or guardians immediately.
Inventory Specialist
Walgreens
Forney, TX
08.2019 - 12.2022
Greeted customers and answered any questions they had about the store's products and services.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Processed returns and exchanges of merchandise in accordance with store policies.
Assisted in the training of new employees.
Monitored employee performance and provided feedback on areas for improvement.
Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
Created weekly staff schedules to ensure adequate coverage.
Managed store operations during absence of Store Manager
Coordinated with other departments to ensure smooth flow of operations.
Conducted regular performance reviews for employees to identify areas of improvement.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Collaborated with management on developing strategic plans for achieving business goals.
Maintained accurate and up-to-date inventory records.
Monitored stock levels to ensure availability of products.
Conducted periodic inventories and physical counts of product supplies.
Investigated discrepancies between physical count and computer records.
Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
Maintained accurate records of inventory levels, orders and deliveries.
Verified that all items received were correct according to the purchase order specifications.
Shift Manager
McDonald's
Dallas, TX
06.2016 - 06.2018
Accepted and processed customer payments in cash, credit cards and checks, checking for validity
Audited selected phone calls to ensure quality of service provided
Coordinated necessary services with the IT department to ensure computers and other equipment were in good working order
Established performance targets for staff members and tracked the results
Handled and resolved escalated customer complaints
Hired and trained new employees on an as needed basis
Identified breakdowns in performance or communication and implemented fixes
Implemented employee guidelines to create a safe work environment for everyone on the team
Implemented rewards programs for team members to build rapport and motivate success
Maintained detailed records of employee performance to ensure staff members were working to potential
Opened and closed the business and verified all financial transactions on a daily basis.
Gift Shop Associate
Dallas Arboretum and Botanical Garden
Dallas, TX
08.2013 - 06.2015
Accepted and processed customer payments in cash, credit cards and checks, checking for validity
Acknowledged customer issues and resolved their problems quickly and efficiently
Effectively communicated with other employees and upper management to ensure complete care of customers
Greeted customers and offered them assistance where possible
Informed customers about current promotions and sales, encouraging them to take advantage.
Education
Bachelor of Arts - Accounting And Business Management
Eastfield College
Mesquite, TX
01-2026
Some College (No Degree) - Biology
University of North Texas
Denton, TX
05-2016
High School Diploma -
Skyline High School
Dallas, TX
05-2015
Skills
Customer satisfaction enhancement
Training and Teambuilding
Ability to collaborate
Flexible and open minded
Effective time management
Friendly and personable
Solid bookkeeping skills
Multi-tasking ability
Strong communication skills
Organized and efficient
Innovative and bright
Guideline creation and implementation
Excellent problem-solving skills
Conflict resolution
Cost reduction and analysis
Customer relationship management
Attention to detail
Client and vendor relations
Communications
Customer service
Dependable
Detail oriented
Excellent communication abilities
Housekeeping and maintenance
Inventory management
Issue resolution
Multi-tasking and negotiation
Organizational Skills
Outstanding people skills
Presentation skills
Problem-solving abilities
Account management
Honest advocate for the needy
Proactive problem solver
Time-management skills
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Daycare Assistant
Nautilus Fitness
01.2023 - 01.2024
Inventory Specialist
Walgreens
08.2019 - 12.2022
Shift Manager
McDonald's
06.2016 - 06.2018
Gift Shop Associate
Dallas Arboretum and Botanical Garden
08.2013 - 06.2015
Bachelor of Arts - Accounting And Business Management
Eastfield College
Some College (No Degree) - Biology
University of North Texas
High School Diploma -
Skyline High School
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