Jazmin Ramsey
Bronx,NY
Summary
Dedicated Office Aide with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
Office Aide I
New York Public Library
2021.11 - Current
- Assist patrons on the use of computers and other technology or software
- Prepare both print and non-print library materials for circulation
- Process patron applications, assist with book check-ins and check-outs, and shelve books
- Organize and categorize library materials
- Help with community engagement initiatives
- Collaborate with colleagues to help develop innovative programs and events for patrons
- Proactively interact with patrons by providing book suggestions and keeping them informed about upcoming events at the branch.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed incoming calls and emails, ensuring timely responses and enhancing customer satisfaction.
- Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
- Assisted colleagues with various administrative tasks during peak times or absences for seamless continuation of daily operations.
Sales Associate
Jcpenney
2018.08 - 2020.08
- Maintain productivity goals, deliver sales, outstanding customer service experience
- Ensure high levels of customer satisfaction by being knowledgeable of all products and fashion trends
- Connect with every customer by asking open-ended questions to assess needs and trends.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Head Camp Counselor
Mosholu Day Camp
2017.06 - 2017.08
- Plan, coordinate, and perform daily activities for campers
- Provide leadership to campers in all areas and act as a role model in all areas of camp activities
- Assist in administering first aid
- Collaborated with fellow counselors to design interactive workshops focused on teamwork, leadership, and conflict resolution for campers.
- Maintained accurate records of camper attendance, incident reports, and evaluations to ensure compliance with state regulations and camp policies.
Education
Bachelors of Arts in Sociology -
Lehman College
Bronx, NY06.2023
Highschool Diploma -
Equality Charter High School
Bronx, NY06.2018
Skills
- Power Point
- Microsoft Word
- Google Documents
- Social Media, Zoom, Skype, Etc.
- Multitasking
- Excellent communications and interpersonal skills
- Highly organized and efficient
- Proofreading
- Positive Attitude
- Customer Service
- Office Administration
Volunteer Experience
- Food Pantry, 11/2015, 2018, Assisted in loading, unloading and sorting food items, Assisted during food distribution., Maintained a clean and safe atmosphere
- NAACP Day Care, 03/2019, 03/2020, Read books and short stories to children at the daycare center, Created crafts and activities for the children
Timeline
Office Aide I
New York Public Library
2021.11 - Current
Sales Associate
Jcpenney
2018.08 - 2020.08
Head Camp Counselor
Mosholu Day Camp
2017.06 - 2017.08
Bachelors of Arts in Sociology -
Lehman College
Highschool Diploma -
Equality Charter High School
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