Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jazmin Reyes

Dingmans Ferry ,PA

Summary

Proven multitasker and organizer, I enhanced customer satisfaction and streamlined operations. Leveraging bilingual skills and Microsoft Office proficiency, I boosted efficiency and fostered significant client relationships. My respectful, compassionate approach and problem-solving abilities have consistently improved service delivery and operational outcomes.

Overview

19
19
years of professional experience

Work History

Medical Receptionist

Newton Neurology Associates
10.2024 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.

Caregiver

CareGivers America
12.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.

Bookkeper/Administrative Assistant

Wild Acres Lakes Property & Homeowners Association, Inc.
01.2020 - 07.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.

Linen Associate

FDR Services Corp / Orange Regional Medical Center
10.2016 - 02.2020
  • Provided exceptional customer service by quickly addressing questions or concerns regarding linens or related services.
  • Improved linen inventory management by implementing an organized tracking system.
  • Conducted regular quality checks on linens, promptly addressing any issues or damages.
  • Organized linen deliveries to various departments according to their specific needs and schedules.

Birth and Postpartum Doula

Self-employeed
05.2012 - 06.2016
  • Empowered new parents by offering expert guidance on breastfeeding initiation, infant care, and bonding practices.
  • Educated expectant families on the benefits of various childbirth methods, empowering them to make informed decisions about their birth experience.
  • Collaborated with medical professionals to ensure seamless communication and coordinated care throughout the birthing process.
  • Eased recovery time for postpartum clients through targeted self-care strategies and referrals to appropriate healthcare providers.

Breastfeeding Peer Counselor

Wic Program
09.2014 - 05.2016
  • Organized group meetings for mothers to learn from one another while establishing a network of support within the community.
  • Participated in ongoing professional development opportunities to stay current with the latest breastfeeding research and recommendations.
  • Facilitated workshops for healthcare providers to improve awareness about the importance of breastfeeding support services within their organizations.
  • Demonstrated empathetic listening skills when addressing clients'' concerns or frustrations related to their breastfeeding journey.
  • Increased accessibility to breastfeeding information through online platforms such as social media pages, blogs, webinars, or virtual support groups.
  • Assisted in developing educational materials for use in counseling sessions and outreach efforts targeting pregnant women and new parents.
  • Empowered mothers to overcome challenges through tailored advice and practical solutions based on individual needs.

Manager

Maldonado Superette
06.2006 - 04.2011
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Education

Certification -

Doula Caribe Inc.
San Juan, PR
06.2013

High School Diploma -

Rafael Lopez Landron
Guayama, PR
05.2003

Skills

  • Respectful and Compassionate
  • Problem-Solving
  • Multitasking and Organization
  • Computer Skills
  • Data Entry
  • Customer Service
  • Microsoft Word
  • Microsoft Outlook
  • Bilingual

Languages

Spanish
Native or Bilingual

Timeline

Medical Receptionist

Newton Neurology Associates
10.2024 - Current

Caregiver

CareGivers America
12.2023 - Current

Bookkeper/Administrative Assistant

Wild Acres Lakes Property & Homeowners Association, Inc.
01.2020 - 07.2024

Linen Associate

FDR Services Corp / Orange Regional Medical Center
10.2016 - 02.2020

Breastfeeding Peer Counselor

Wic Program
09.2014 - 05.2016

Birth and Postpartum Doula

Self-employeed
05.2012 - 06.2016

Manager

Maldonado Superette
06.2006 - 04.2011

Certification -

Doula Caribe Inc.

High School Diploma -

Rafael Lopez Landron

Similar Profiles

CREATE PROFILE