Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Bookkeeper, Courtesy Booth Clerk
Arlan’s Market
04.2019 - 01.2024
Maintained and processed invoices, deposits, and money logs.
Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Established a friendly and welcoming atmosphere at the courtesy booth, resulting in increased customer engagement and satisfaction levels.
Provided exceptional service by addressing customer complaints professionally and finding suitable solutions in a timely manner.
Processed returns, exchanges, and refunds promptly to maintain customer loyalty and satisfaction.
Demonstrated adaptability by stepping into different roles as needed during busy periods or staff shortages, ensuring continued productivity within the store environment.
Manager, Courtesy Booth Clerk
Baywood Foods
03.2014 - 04.2019
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Demonstrated adaptability by stepping into different roles as needed during busy periods or staff shortages, ensuring continued productivity within the store environment.
Developed strong relationships with repeat customers due to consistent high-quality service delivery.
Established a friendly and welcoming atmosphere at the courtesy booth, resulting in increased customer engagement and satisfaction levels.
Team Leader Manager
Hospice Thrift Store
11.2013 - 04.2014
Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
Enhanced store appearance by maintaining a clean, organized space that appealed to customers and encouraged browsing.
Oversaw pricing strategy to balance revenue generation with affordable offerings for the community.
Monitored sales trends and adjusted merchandise displays accordingly to maximize product visibility and drive sales growth.
Enhanced customer satisfaction by providing friendly and efficient service at the thrift store''s checkout counter.
Actively monitored donation intake area to ensure timely processing of incoming items while adhering to quality standards set forth by management staff.