Jazmin Rivera

- Completing Medical Administrative Assistant certification (expected Nov 2025).
- Enhanced organizational and communication skills through content creation and digital project management.
- Strengthened ability to prioritize tasks, manage schedules, and improve office efficiency.

- Processed 50+ daily banking transactions including deposits, withdrawals, check cashing, and loan payments.
- Assisted customers with account openings, fraud resolution, and general inquiries.
- Scheduled customer appointments for complex banking issues, ensuring timely and accurate service.
- Delivered high-quality customer support in fast-paced financial environments.

- Recommended products and beauty solutions tailored to customer needs.
- Assisted with inventory, cash handling, and online order processing.
- Consistently met sales goals and provided a positive client experience.

- Guided customers on device upgrades, service plans, and accessories.
- Scheduled and confirmed client appointments via phone and in person.
- Maintained product knowledge to support informed customer decisions.