Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
8
8
years of professional experience
Work History
Youth Services Officer
Kern County Probation Department
01.2024 - Current
Counseled youth regarding individual and family, personal, social or other behavioral issues or concerns.
Recognized youth disabilities, reported observations, and seeked and implemented appropriate services.
Interviewed youth to obtain information.
Facilitated evidence-based and best practice programs, assessments, and interventions.
Maintained a trauma informed approach to youth interactions.
De-escalated volatile situations with youth.
would have to physically intervene in altercations among youth when reasonable and necessary and respond to other situations within the facilities.
Restrained individuals for the purpose of arrest and/or detention.
Maintained the security of assigned areas; operated security doors and gates.
Collected records, inventories, maintained and released all private property of detained youth.
supervised youth in the maintenance of institution and facility grounds and gardens.
Coordinated work details; assigned and collected tools and equipment.
Communicated professionally both orally and in writing with probation youth, their families, community groups, courts and others.
Established and maintained effective working relationships with courts, law enforcement agencies, community groups and others, and with probation youth and their families from a variety of ethnic, cultural, and socio-economic backgrounds.
Wrote reports concerning youth’s attitudes, behavior and adjustment.
Attended staff conferences and training sessions.
Interact with parents of detained youth and the public.
Instructional Assistant (Special Aide)
Kern County Superintendent Of Schools
01.2023 - Current
Monitored students in class, hallways and cafeteria to enforce school rules.
Provided classroom support throughout planned instruction and individual lessons.
Notified instructors of errors or problems with assignments.
Organized student performance and enrichment activities to facilitate learning.
Delivered instruction individually or in small groups with support from instructor.
Cleaned and organized classrooms, materials and supplies.
Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
Optometric Assistant
Nelson Iwata O.D and Associates
12.2020 - 01.2022
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Contacted medical facilities to schedule patients for admission.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Supported optometrist with vision screenings, exams and prepping rooms and medical instruments.
Prepared treatment rooms for patient examinations.
Positioned patients properly during examination or treatment for comfort and safety.
Cleaned and sterilized instruments and disposed of contaminated supplies.
Observed abnormalities to identify glaucoma and color blindness.
Reviewed medical records prior to patient appointments.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Supported administrative staff by processing payments.
Handled general office duties to support administrative staff during peak hours.
Examined eyes, under observation, with instruments and pharmaceutical agents to determine visual acuity.
Kept facility stocked with necessary supplies, equipment and instruments.
Cashier
Sizzler Restaurant
08.2018 - 12.2020
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures and customer services.
Helped customers find specific products, answered questions and offered product advice.
Processed sales transactions to prevent long customer wait times.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Answered product questions with up-to-date knowledge of sales and restaurant promotions.
Accepted cash and credit card payments, issued receipts and provided change.
Used suggestive selling techniques to promote add-on sales.
Package Handler
Johnston Fruit Farms
07.2018 - 08.2018
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Used scanners to track parcel information, condition or receipt.
Packed boxes and stock using organizational guidelines.
Counted number of boxes or units in loading docks to confirm proper completion of work orders.
Loaded completed orders on pallets according to delivery numbers.
Recorded numbers of units handled or moved on daily production sheets or work tickets.
Warehouse Picker
Vignolo Farms
07.2016 - 08.2017
Packed and unpacked items, checking breakables before stocking on shelves.
Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Packaged items with appropriate materials to prevent damage during shipping.
Prepared inventory for shipment by attaching tags and labels.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Education
Associate of Science - Business Administration
Bakersfield College
Bakersfield, CA
05.2021
Associate of Arts - Liberal Arts And General Studies