ESMERALDA RODRIGUEZ

Fort Worth,TX

Summary

Proactive experienced Team Leader with strong communication and organizational skills seeking to lead a dynamic team to success; With a proven track record of improving team performance and achieving goals. Although, I am confident with my current position, I'm also an apt learner and adapting to new work environments will not be an issue.

Overview

years of professional experience

Work History

Warehouse Logistics Team Leader

MSI Express

Grand Prairie, USA

04.2021 - Current

Supervised and coordinated a team of warehouse associates in receiving, shipping, storing, and distributing products.
Managed warehouse inventory and streamlined logistics processes to improve efficiency.
Implemented safety protocols and trained new and existing employees on warehouse procedures, proper handling of materials, and equipment.
Coordinated with suppliers and carriers to ensure timely delivery of goods and materials.
Maintained accurate records of shipments, inbound receipts, and inventory levels to reduce stock discrepancies.
Collaborated with management to develop and implement strategies for optimizing warehouse operations.
Resolved any issues or conflicts that arose within the team, and addressed performance concerns through coaching and mentoring.
Performed inventories of finished goods and raw materials to ensure all physical counts were aligned within our system, and to prevent stockouts.
Received and processed incoming shipments, after inspecting the product and ensuring that the materials met the quality standards.
Experience with Excel, Nulogy, and SAP.

Sales Associate

A-Star Auto Insurance

Fort Worth, USA

07.2020 - 04.2021

Achieved and exceeded sales targets consistently.
Managed a portfolio of clients, analyzing their needs, and providing tailored solutions.
Provided exceptional customer service, resolving issues and inquiries promptly to ensure customer satisfaction.
Trained new sales associates on product knowledge and sales techniques.
Developed strong customer relationships, resulting in repeat business and positive reviews.
Translated services for customers to meet and serve their needs.
Handle inbound and outbound calls.

Education

HIGH SCHOOL DIPLOMA -

R.L. Paschal High School

Fort Worth, TX

07.2020

Skills

Leadership
Communication
Conflict resolution
Team building

Computer proficiency
Adaptability
Critical thinking

Languages

Spanish, Native
English, Native