Versatile professional with a proven track record in budget management and tenant relations. Successfully improving occupancy rates through effective lease negotiations, and enhanced customer satisfaction by resolving tenant issues promptly, maintaining high occupancy rates, and generating steady revenues. Collaborating with tenants, owners, and service providers to consistently meet property management requirements. Skilled in financial reporting and fostering team collaboration to achieve operational excellence.
Overview
2
2
years of professional experience
Work History
Property Manager
Richmark Properties, Inc.
North Richland Hills, TX
05.2023 - Current
Utilized various software and tools to streamline processes and optimize performance.
Managed day-to-day activities involving tenants, subcontractors and property management.
Exercised direct supervision over property staff.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Inspected properties regularly to identify deficiencies and schedule repairs.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Prepared detailed budgets and financial reports for properties.
Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Provided guidance and support to junior team members in order to facilitate their professional development.
Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
Processed evictions, when necessary, in accordance with state laws and procedures.
Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Negotiated leases, rental agreements, and other contractual documents related to property management activities.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.