Hi, I’m
Jazmin Rodriguez
Santa Clara,CA
Summary
Adept at HIPAA compliance and fostering customer satisfaction, I significantly improved patient experience at Foot and Ankle Associates. Leveraging expertise in medical terminology and patient scheduling, I streamlined operations, enhancing team productivity. My strong communication skills and dedication to quality care underscore my ability to excel in fast-paced healthcare environments. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
9
years of professional experience
Work History
Foot and Ankle Associates
Medical Assistant
06.2023 - Current
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Family Matters In-Home Care
Caregiver
11.2023 - 12.2023
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Merrill Gardens
Caregiver
04.2023 - 11.2023
Job overview
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Chipotle Restaurant
Supervisor
01.2022 - 02.2023
Job overview
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Barista, Starbucks
Barista
01.2020 - 12.2021
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Warehouse Package Store
Warehouse Assistant
04.2017 - 01.2018
Job overview
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Macy's
Sales Associate
04.2016 - 06.2016
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associates
Carter's
10.2015 - 12.2015
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Unitek College San Jose, CA
Master of Medical Science from Medical Assisting
09.2023
W.C. Overfelt High SchoolSan Jose, CA
High School Diploma
10.2014
Skills
HIPAA Compliance
Patient Scheduling
Customer Service
Medical terminology knowledge
Vital Sign Monitoring
Electronic Health Records
Medical supply inventory
Languages
Spanish
Professional Working
Reference
Kathy Hernandez (669)288-2537 Chipotle Manager
Ami Sheth (415) 595-9474 Doctor from Foot and Ankle Associates
Misha Tavaf (408) 679-7700 Doctor from Foot and Ankle Associates
Timeline
Caregiver
Family Matters In-Home Care
11.2023 - 12.2023
Medical Assistant
Foot and Ankle Associates
06.2023 - Current
Caregiver
Merrill Gardens
04.2023 - 11.2023
Supervisor
Chipotle Restaurant
01.2022 - 02.2023
Barista
Barista, Starbucks
01.2020 - 12.2021
Warehouse Assistant
Warehouse Package Store
04.2017 - 01.2018
Sales Associate
Macy's
04.2016 - 06.2016
Carter's
Sales Associates
10.2015 - 12.2015
Unitek College
Master of Medical Science from Medical Assisting
W.C. Overfelt High School
High School Diploma
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