Jazmin Serrano
Roswell,NM
Summary
Proven track record of enhancing team efficiency and customer satisfaction at Target through exceptional problem-solving and strong communication skills. Excelled in fostering collaboration and maintaining high standards of organization, significantly contributing to a positive work environment. Demonstrated reliability and critical thinking, adept at multitasking and meeting tight deadlines.
Overview
4
4
years of professional experience
Work History
Lopez Insurance Agency
Daniel Lopez
06.2024 - Current
- Managed diverse teams, fostering an inclusive and collaborative work environment.
- Managed inventory tracking for office supplies by conducting regular audits of stock levels and placing orders proactively before depletion occurred unexpectedly, avoiding potential downtime due to lack of materials availability on hand.
- Maintained a professional appearance at all times while managing reception duties such as greeting visitors warmly, directing them appropriately, and offering refreshments when necessary.
- Maintained strict confidentiality when handling sensitive employee information or processing payroll tasks according to federal regulations governing privacy protection provisions applicable within the workplace setting.
- Created a positive work environment through implementing team-building activities, fostering open communication channels between colleagues at different hierarchical levels within the organization''s structure, and promoting recognition programs designed to reward outstanding employee achievements.
- Informed decision-making by conducting comprehensive risk assessments, effectively mitigating potential issues before they could impact project outcomes.
- Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations.
- Provided excellent customer service by addressing inquiries promptly and professionally via phone or email correspondence.
- Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
Homemaker
Myself
01.2021 - 06.2024
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Team Associate
Target
08.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved issues quickly to maintain productivity goals.
- Assisted with inventory counts and stocking of merchandise.
Education
High School Diploma -
University High School Roswell, NM 88203
25 W Martin Roswell, NM 8820305.2016
Skills
- Strong Communication Skills
- Effective Time Management
- Teamwork and Collaboration
- Customer Service
- Honest and Dependable
- Attention to Detail
- Problem-solving abilities
- Dependable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Lopez Insurance Agency
Daniel Lopez
06.2024 - Current
Team Associate
Target
08.2022 - 02.2023
Homemaker
Myself
01.2021 - 06.2024
High School Diploma -
University High School Roswell, NM 88203