Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmin Shelley

Muskegon

Summary

I am focused on delivering exceptional cleaning and maintenance services to customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Key Holder

Dollar General
02.2024 - 08.2025
  • Managed daily operations and maintained store appearance to enhance customer experience.
  • Assisted in training new staff on sales techniques and operational procedures.
  • Monitored inventory levels and coordinated restocking efforts to ensure product availability.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Supported management in achieving sales targets through effective teamwork and communication skills.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Managed daily store operations, ensuring alignment with company policies and procedures.
  • Handled cash management, including deposits and end-of-day reconciliation processes.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Crew Member

Burger King
09.2023 - 01.2024
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated kitchen equipment efficiently, maintaining safety and cleanliness standards during meal preparation.
  • Delivered exceptional customer service in high-pressure environments, ensuring satisfaction and loyalty.
  • Resolved customer complaints promptly, utilizing conflict resolution skills to maintain brand reputation.
  • Worked front counter, drive-thru and other areas.

Sales Associate

Five Below
06.2021 - 03.2022
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

High School Diploma -

Ravenna High School
Ravenna, MI

Skills

  • Customer Engagement
  • Resilience and persistence
  • Dependable and Cooperative
  • Customer Service
  • Cleaning and organization
  • Team Leadership
  • Problem-Solving

Timeline

Key Holder

Dollar General
02.2024 - 08.2025

Crew Member

Burger King
09.2023 - 01.2024

Sales Associate

Five Below
06.2021 - 03.2022

High School Diploma -

Ravenna High School

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