Jazmin Smith
Crestwood,KY
Summary
Hello my name is Jazmin Smith. Thank you for looking at my resume. I am a professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Elevance Health
Louisville, KY
10.2022 - 10.2025
- I worked on phones with members and providers. Worked on claims. And problem solved and helped customers. I worked on chats and on phones it was remote.
Deputy Clerk
Drivers License
Louisville, KY
08.2019 - 10.2022
- I run checks on peoples licenses and tell them what they need to do if they are suspended.
- I also process and issue licenses.
- Do citations and divorce packets.
- Answer phones and help people how ever much I can.
- Follow guidelines and procedures.
- Count money and also credit card transactions.
Daycare Teacher
Kids Academy
Louisville, KY
06.2018 - 10.2022
- I work with children all different types of ages every day. I work about 42 hours a week. I also help teach kids how to count, colors, animals, and other learning activities.
Cashier/Customer Service
Walmart Supercenter
Louisville, KY
11.2017 - 06.2018
- I checked people out, helped anyone with questions that they may have had, and i also worked in the self check out center.
Caterer/Server
Mastersons Catering
Louisville, KY
03.2012 - 06.2017
- I worked as a server, bartender, and a food prep.
Legal Clerk
Jefferson County Attorney's Office
Louisville, KY
01.2015 - 10.2015
- I worked in bad checks and restitution. I took money to put into peoples accounts, filled motions, answered phone calls, and going in to courts to gather people and answer any questions they may of had.
Cleaner
Coverall Cleaning
Louisville, KY
05.2012 - 08.2014
- I went around to different businesses cleaning them.
Education
Associate - Cyber Security
Ivy Tech Community College
Sellersburg, IN02.2026
None - Psychology
Spalding University
Louisville, KY03.2014
High school or equivalent -
Sacred Heart Academy
Louisville, KY01.2012
Skills
- Day Care
- Google Workspace
- Cross-functional collaboration
- Clear verbal communication
- Cash Handling
- Microsoft Outlook
- Team Work
- Attention to detail
- Administrative experience
- Microsoft Word
- Childcare Provider
- Customer service
- Quality control
- Written communication
- Organizational skills
- Computer operation
- Reliability
- Ability to follow instructions
- Customer inquiry handling
- Early Childhood
- Microsoft Windows
- Cleaning
- Decision making
- Problem-solving
- Receptionist
- Active listening
- Data entry
- Problem resolution
- Relationship building
Languages
English
Timeline
Customer Service Representative
Elevance Health
10.2022 - 10.2025
Deputy Clerk
Drivers License
08.2019 - 10.2022
Daycare Teacher
Kids Academy
06.2018 - 10.2022
Cashier/Customer Service
Walmart Supercenter
11.2017 - 06.2018
Legal Clerk
Jefferson County Attorney's Office
01.2015 - 10.2015
Cleaner
Coverall Cleaning
05.2012 - 08.2014
Caterer/Server
Mastersons Catering
03.2012 - 06.2017
None - Psychology
Spalding University
Associate - Cyber Security
Ivy Tech Community College
High school or equivalent -
Sacred Heart Academy