Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deputy Sheriff
San Mateo County Sheriff's Office
05.2024 - 08.2025
Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
Coordinated with social services agencies like Child Protective Services or mental health specialists as required during specific incidents.
Investigated incidents and crimes, collected evidence, and recorded witness statements.
Observed jail and inmate activity to maintain order and safety.
Security Site Supervisor - Allied Universal
Abbvie
03.2021 - 05.2024
Oversaw security officer team, manage scheduling and performance evaluations.
Submitted incident reports with detailed accounts of occurrences.
Wrote and submitted daily reports on security team operations.
Provided guidance to security staff on appropriate courses of action for diverse situations.
Managed team schedules to provide effective security coverage for business needs.
Conducted investigations of significant threats and loss of assets.
Supervised and evaluated security staff performance to determine compliance with safety regulations.
Monitored and approved access control systems for accessibility to authorized personnel.
Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
Screen vendors and contractors before granting access to restricted areas.
Developed and implement security policies, procedures, and systems to protect personnel, property, and data.
Emergency Response Training, including Mock Medical Drills and AED/Fire Extinguisher skills.
Partnered with security vendors for onsite technical support.
Security Site Supervisor - Allied Universal
Abbvie
07.2019 - 03.2021
Trained Security Officers for three sites to ensure attention to detail and all protocols followed per client guidance.
Oversight of three sites for operational effectiveness.
Managed over 600+ hours of payroll and assisted in reading invoices, including billable/non-billable hours.
Worked directly with the client to create security guidelines and post orders.
Coordinated project management with various departments.
Completed audits of the Access Control Systems.
Hired individuals for best fit on each team, including previous experience and behavioral style.
Police Dispatcher
San Mateo Police Department
03.2018 - 07.2019
Answered non-emergency phone calls and 911 phone calls.
Dispatched and prioritized calls, including answering up to 5 lines at time.
Maximized multi-tasking of radio/phone call response while dictating information.
Utilized radio etiquette including knowledge of 10 codes, penal codes, and phonetics.
Provided excellent customer service over the phone.
Ensured officer safety and ability to gather accurate information from a citizen.
Security Shift Supervisor – Allied Universal
Gilead
10.2017 - 03.2018
Oversight of the Security Command Center, including email response, customer service, and monitoring access control.
Oversight of Patrol Officers, Lobby Receptionist, and Field Training Officers.
Audited reports to confirm all data entry is accurately entered.
Secured shift coverage for scheduling
Emergency Response Training with key departmental partners.
Education
Police Academy
College Of San Mateo
San Mateo, CA
09-2024
Police Dispatch Academy
Gavilan College
Santa Clara, CA
07.2019
High School Diploma -
Half Moon Bay High School
Half Moon Bay, CA
06.2016
Skills
Security Team Management & Oversight
Site Lead/Officer Training & Development
Physical Security Operations Management
Project Management
Critical Incident Response
Emergency Response Team Training & Incident Navigation
Security Vendor Partnerships
Payroll & Scheduling Management
Strategic/Critical Thinking
Criminal law
Customer Service
Bilingual
De-escalation techniques
Criminal investigation
Systems
Microsoft Proficient
Genetech
Lenel
Eyelock
Milestone
Envoy
Resolver
Sharepoint
Traka
Passage Point
Visentry
Texts to 911
CLETS
RIMS
Winteam
HID Management
PTT Dispatcher
Ccure 9000
Certification
First Aid, CPR/AED Adult and Child – Expires 2024
Security and Investigations Services Guard Registration – Expires 2025
Police Dispatcher Academy Certification – Completed in 2019
School Resource Deputy/Therapy K9 Handler at San Mateo County Sheriff's OfficeSchool Resource Deputy/Therapy K9 Handler at San Mateo County Sheriff's Office