Jazmin Velazquez
Allentown,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
RSA
Ashley Furniture HomeStore
Allentown, PA
08.2025 - Current
- Connect with guests and build a bond of trust to ensure a smooth interaction
- Educate guests of furniture around the store as well as the daily new models added
- Be educated on all the latest trends and technologies used in furniture making
- Build ticket invoices up as much as possible during interactions
- Close deals with leaving guests feeling confident in their purchases
Transportation Specialist (1099)
Sarai Transportation Inc.
Allentown, PA
08.2021 - Current
- Managed and acted as primary contact for transportation operations and services.
- Maintain compliance with the U.S. Department of Transportation, State of Pennsylvania Commercial Driver's License.
- Worked directly with warehouse on loading trucks for delivery and back haul issues.
- Follow all DOT guidelines.
- Sound knowledge of carrier alternatives pricing and geography
- Negotiated rates for layovers.
- Strong communication skills
- Negotiating all loads daily
- Organizing schedules & routes
- In charge of creating driver safety and incentive program.
- Planning routes and load scheduling for truckload and multi-drop deliveries.
- Booking in deliveries and liaising with customers.
- Accounts payable and receivables with factoring company (RTS Financial)
- Handled lumper fees, commcheck and efs fees.
- Keeping calm in the face of surprise situations in order to rectify them quickly and efficiently. thinking ahead to anticipate potential problems.
- Managing time wisely both to be an effective employee and to spot ways in which transportation routes and procedures could be improved.
- Performs other work, duties, and projects as assigned and when requested.
- Dispatcher
- Manage my schedule as well as team of drivers who report to my position within the company
Waitress
Buffalo Wild Wings
Fairview Park, OH
10.2022 - 04.2024
- Handed loud or difficult customers discreetly and smoothly.
- Ensured timely delivery of bar foods and beverages.
- Ensured good customer service to maximize repeat business.
- Followed all establishment hygiene practices.
- Recommended special drinks and menu items to customers.
- Made visits for customers smooth and happy in order to establish table turn over to maximize daily business.
- Have knowledge on craft beers in stock as well as featured local breweries for both event and seasonal purposes
Front of House Team Member
The slate
Windgap, PA
02.2019 - 09.2021
- Handed loud or difficult customers discreetly and smoothly.
- Ensured timely delivery of bar foods and beverages.
- Ensured good customer service to maximize repeat business.
- Followed all establishment hygiene practices.
- Recommended special drinks and menu items to customers.
- Made visits for customers smooth and happy in order to establish table turn over to maximize daily business.
- Have a vast knowledge on our in stock liquors and beer.
- Have knowledge on craft beers in stock as well as featured local breweries for both event and seasonal purposes
- Be ramp certified to assist behind bar as necessary.
- Follow all safe serve alcohol protocols to ensure a safe and pleasurable visit
Front of House
Napoli's Italian Restaurant
Bethlehem, PA
02.2021 - 08.2021
- Ran the front of house needs at the counter alone.
- Stocking coolers, boxes, or any condiments needed.
- Sanitized high volume surfaces based on guidelines.
- Expedited both dine in and pick up/delivery items to ensure speedy service and happy customers.
- Handled Cash, Credit cards, and gift certificates.
- Handled third party carrier needs and stayed in contact with regular updates.
- Handled any task that was dealt to me when asked.
Education
General - High school or equivalent
Nazareth Area High School
Nazareth, PASkills
- Logistics
- Transportation/Logistics Experience
- Dispatching
- Patience
- Microsoft office
- Supervising experience
- Retail math
- Ability to follow instructions
- Communication skills
- Load planning for distribution operations
- Food service
- Project management
- POS Systems (aloha)
- Building lasting relationships with brokers, carriers and drivers
- Attention to detail
- Management
- Hospitality service expertise
- DOT (Department of Transportation) regulations
- In-depth knowledge of the Transportation Industry
- Product Sales & Promotions
- Cash handling
- Business development
- Schedule management
- Restaurant experience
- Cash register
- Phone etiquette
- Administrative experience
- Customer relationship management
- Retail sales
- Technical Proficiency
- General knowledge of State and Federal Transportation Regulations
- Transportation planning
- Menu & Ingredient Memorization
- Freight Experience Across the USA
- Accounts Payable
- Leadership
- Team Collaboration
- Customer relationship building
- Team lead experience
- Basic math
- Transportation management systems
- Organizational skills
- Microsoft Excel
- Customer service
- Sales
- In-depth knowledge of motor carrier's rate and cost structures
- Microsoft Word
- Process Streamlining
- Efficiency Improvement
- Task prioritization
- Negotiating rates
- Transportation Management
- Accounts Receivable
- Invoice management
- Transportation operations
- Delivery coordination
- Effective communication
- Negotiation skills
- Conflict resolution
- Team leadership
- Critical thinking
Certification
Driver's License
Timeline
RSA
Ashley Furniture HomeStore
08.2025 - Current
Waitress
Buffalo Wild Wings
10.2022 - 04.2024
Transportation Specialist (1099)
Sarai Transportation Inc.
08.2021 - Current
Front of House
Napoli's Italian Restaurant
02.2021 - 08.2021
Front of House Team Member
The slate
02.2019 - 09.2021
General - High school or equivalent
Nazareth Area High School