Jazmin Zuniga
Duarte,CA
Summary
Experienced LVN with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.Excellent skills in patient assessment, disease management and medication administration. Proven track record of delivering high-quality care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
LVN Medical Surgical
USC Keck School Of Medicine
Arcadia, CA
07.2023 - Current
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Assisted with admissions,transfers, and discharges.
- Monitored patients before, during and after surgical operations to evaluate patient care.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Administered IV medications, monitoring and documenting patient responses to address complications.
- Managed caseload of five patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Prioritized and revised patient care activities based on acuity of symptoms and patient preferences.
- Assisted in diagnosis and treatment of conditions such as unstable angina, cardiomyopathy, coronary artery disease and cardiac dysrhythmia.
- Cared for wounds, provided treatments, and assisted with procedures.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Consistently met deadlines for completing administrative tasks while managing competing priorities during high-pressure situations on the unit floor.
- Maintained current and accurate medical records for patients.
- Transcribed doctors' medication orders, lab test requests, and care plans.
- Upheld a high standard of patient service by addressing concerns and resolving issues in a timely, empathetic manner.
- Provided information for patient admissions and discharges to foster timely processing.
- Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
- Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
- Streamlined discharge process, ensuring patients received clear instructions and follow-up information.
- Supported healthcare staff during emergencies by rapidly assembling patient information and facilitating communication.
- Optimized patient flow through unit by effectively managing bed assignments and transfers.
- Reduced administrative burden for nurses, allowing more time for patient care, by taking over clerical duties.
- Performed various administrative tasks by filing, copying and faxing documents.
- Conducted patient intake interviews, recording and documenting relevant information.
Lvn OBGYN
USC Keck Hospital
Glendale, CA
03.2022 - 07.2023
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
- Aided with induction of labor for women suffering from complications such as preeclampsia.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Collaborated with multidisciplinary teams to ensure timely submission of documentation required for insurance approval.
- Facilitated timely renewals of ongoing authorizations by closely monitoring expiration dates and initiating renewal processes proactively.
- Enhanced communication between healthcare providers and insurance companies, reducing delays in patient treatment approvals.
- Maintained up-to-date knowledge of insurance policies, enabling accurate evaluation of coverage eligibility criteria for patients.
- Served as a key resource for patients and families, providing guidance on post-discharge care options and resources.
- Managed complex cases involving multiple medical issues or psychosocial challenges by utilizing critical thinking skills and professional expertise in discharge planning processes.
- Assisted patients in accessing financial assistance programs, helping to alleviate the burden of medical expenses during their transition from hospital care.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Assessed risk factors of patients and made referrals for further services.
Licensed Practical Nurse, Float
UCLA Health
Westwood, CA
02.2022 - 06.2022
- Cared for wounds, provided treatments, and assisted with procedures.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Obtained patient vital signs and input/output measurements from inpatients.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Administered medications and injections to patients.
- Monitored patient health conditions to report changes to assigned physician.
- Reviewed patient history to verify conditions and current medications.
- Evaluated patient histories, complaints, and current symptoms.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
COVID-19 Tester
Edlogical Group
Pasadena, CA
10.2021 - 02.2022
- Administered required COVID-19 rapid tests and sample collection using proper swabbing technique.
- Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided patients with vaccinations with consideration for dosage requirements, contraindications and possible side effects.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
LVN Charge Nurse
glendora Canyon transitional care Unit
07.2021 - 10.2021
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
- Measured wound depth to support treatment methods and monitor healing.
- Alerted physician of diagnostic study results and changes in patient condition.
- Coordinated and performed patient admissions, transfers and discharges.
- Oversaw medication administration, monitored distribution and documented responses.
- Worked with registered nurses to deliver comprehensive, high-quality care to 45 patients.
- Inserted, cared for and removed patients' catheters and monitored fluid output.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Medical Assistant/LVN Student
Glendale Adventist Urgent Care
10.2018 - 09.2021
- Documented patient medical histories, current symptoms and vitals.
- Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
- Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Took blood, tissue and fluid samples to perform laboratory tests.
- Sterilized equipment and supplies using germicides and autoclaves to protect patients and staff from infection.
- Performed triage to maximum team productivity and effectiveness.
- Monitored infection control procedures to verify facility-wide health and safety.
- Administered general care to patients, including recording of temperature and blood pressure, wound dressing and covid19 testing.
- Inserted, cared for and removed patients' catheters and monitored fluid output.
- Kept EHR updated with patients' vital statistics, tracking metrics and observations about behaviors or responses.
- Used sterile techniques to prepare patients for procedures.
- Triaged patients by phone and provided general assistance for basic and advanced needs.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Provider Relations Representative
Centrelake Imaging
01.2018 - 10.2018
- Addressed patients' complaints-head on, investigated concerns and worked with medical staff to devise solutions.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
- Explained policies, procedures and services to patients.
- Used sliding payment scale to assess fair charges for patient healthcare.
- Helped patients obtain health care services by setting up referrals.
- Supported growth of west covina/covina network by efficiently handling higher volumes of calls.
- Increased departmental protocol awareness by facilitating account management presentations.
- Instructed providers on procedures and policy limitations for HMO and medical plans.
- Stayed current on available policies and plans.
- Enhanced client satisfaction ratings by resolving disputes and partnering with healthcare providers to clarify issues.
Medical Assistant Front Office
Medix Staffing Agency, Of Hope
08.2017 - 01.2018
- Greeted patients and visitors with welcoming, warm demeanor to create comfortable environment.
- Applied HIPAA regulations to maintain patient confidentiality and protect health information.
- Responded to patient and visitor concerns and questions.
- Managed schedules and calendars for team of 7 practitioners.
- Performed basic medical duties such as removing sutures and administering medications.
- Managed laboratory tests and x-rays.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Helped residents achieve program goals and increase independence.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
- Reduced processing times by effectively managing a high volume of authorizations, referrals, and appeals.
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information during the authorization process.
- Prevented delays in care delivery by proactively identifying potential issues during the pre-authorization process and seeking clarification from providers when needed.
- Developed strong relationships with insurance representatives to expedite approvals and resolve issues promptly.
- Assisted clients with accurate eligibility form, application and document completion.
Medical Assistant
Marin Medical Concepts INC
07.2016 - 03.2017
- Schedule appointments on All scripts, check in and check out patients, Fax records to referring physicians, Collect copayments, Back up MA when needed, Check hgba1c’s and blood sugars, Call patients with results, Instruct patients regarding their diabetes medications, Mail out new patient packets, Input new patient health history before visit, Submit prior authorization for patients who need thyroid ultrasounds.
Stanford Health Care, OB/GYN, Medical Scribe
12.2015 - 07.2016
- Create templates for each patient on Epic, Chart Prepping, Filing, Faxing records, Room Patients, Type instructions at the end of each visit, submit orders, Submit authorizations for medications or procedures.
Medical Assistant Back Office Manager
Dr.Daniel Barajas M.D
03.2012 - 10.2015
- Educated patients about medications, procedures and physician's instructions.
- Kept office spaces well-stocked with administrative and medical supplies.
- Assisted with hospital admissions and paperwork.
- Helped patients complete paperwork and explained processes and procedures.
- Coordinated office schedules for new patients, diagnostic assessments and procedures.
- Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
- Answered 70 average daily phone calls to schedule appointments and address patient inquiries.
- Digitized over 500 medical records and organized files in allscripts.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Followed all principles of asepsis and infection control to meet patient safety guidelines.
- Contributed to office operations by triaging patients by severity of medical complaint.
- Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
- Processed and produced ER, OR and portable x-ray information to assist diagnosis.
- Helped residents achieve program goals and increase independence.
- Cared for pregnant women expecting imminent birth and for babies immediately after birth in hospitals and health clinics.
- Assessed and documented physical condition of mothers and babies and assisted doctors in identifying and treating preeclampsia.
- Explained and demonstrated after-birth care to parents of newborns, answered questions and addressed concerns.
- Coordinated overall patient care with specialists, physicians and other departments and supervised ancillary staff.
- Trained and mentored 6 other staff members in obstetrics nursing and care.
- Guided expectant mothers through stages of pregnancy via prenatal nursing care at health clinic in coordination with obstetrician.
- Supported and enhanced labor and childbirth processes for more than 50 expectant mothers each day.
Education
American Career College
Los Angeles, CA06.2021
No Degree - Medical Assistant
UEI College
El Monte,ca05.2011
High School Diploma -
Duarte High School
Duarte, CA06.2008
Skills
- Pressure Wound Treatment
- Multi-Tasking and Prioritization
- Intravenous Therapy and Blood Withdrawal Certification
- Vital Sign Monitoring
- Medication Administration
- Healthcare Industry Knowledge
- Prior authorization processing
- Medical Terminology
- Referral Coordination
- Discharge Planning
- Pre-and Post-Operative Care
- Pharmacology knowledge
- Patient and family advocacy
- Strong Clinical Judgment
Certification
- Behavior Training, Learnscaped - 2021
Languages
Spanish
Professional Working
Timeline
LVN Medical Surgical
USC Keck School Of Medicine
07.2023 - Current
Lvn OBGYN
USC Keck Hospital
03.2022 - 07.2023
Licensed Practical Nurse, Float
UCLA Health
02.2022 - 06.2022
COVID-19 Tester
Edlogical Group
10.2021 - 02.2022
LVN Charge Nurse
glendora Canyon transitional care Unit
07.2021 - 10.2021
Medical Assistant/LVN Student
Glendale Adventist Urgent Care
10.2018 - 09.2021
Provider Relations Representative
Centrelake Imaging
01.2018 - 10.2018
Medical Assistant Front Office
Medix Staffing Agency, Of Hope
08.2017 - 01.2018
Medical Assistant
Marin Medical Concepts INC
07.2016 - 03.2017
Stanford Health Care, OB/GYN, Medical Scribe
12.2015 - 07.2016
Medical Assistant Back Office Manager
Dr.Daniel Barajas M.D
03.2012 - 10.2015
American Career College
No Degree - Medical Assistant
UEI College
High School Diploma -
Duarte High School