Jazmin Dabney
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of a team.
Overview
11
11
years of professional experience
Work History
Support Staff Member
Centered support services
Los Angeles
04.2025 - Current
- Supported clients with daily living activities and personal care to enhance their quality of life.
- Collaborated with team members to create supportive environments for clients.
- Ensured accurate documentation of client interactions and services to improve care continuity.
- Communicated effectively with clients, families, and healthcare professionals.
- Coordinated transportation and scheduling for client appointments to facilitate access to services.
- Implemented safety protocols to ensure a secure environment for all clients.
- Trained new staff on operational procedures and client support techniques.
- Participated in team meetings to discuss client progress and service improvements.
- Composed, typed and distributed reports and routine correspondence throughout office.
Driver
SkyHop Global
Hawthorne
09.2023 - 12.2025
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Communicated effectively with passengers to ensure a positive travel experience.
- Resolved passenger inquiries and concerns promptly while on duty.
- Assisted in managing schedules and coordinating pick-up and drop-off locations.
- Collaborated with team members to improve service efficiency and effectiveness.
- Documented daily driving logs to record routes, times, and incidents accurately.
- Adhered to company policies and procedures related to safety and security standards.
Bus Driver
Metropolitan Transportation Authority
Los Angeles
04.2023 - 12.2023
- Operated bus routes safely and efficiently across designated areas.
- Ensured passengers adhered to safety regulations during transit.
- Supported passengers with disabilities in boarding and disembarking, ensuring accessibility and comfort during transit.
- Communicated effectively with dispatch regarding route changes or delays.
- Executed pre-trip inspections to ensure compliance with vehicle safety standards, promoting safe transit for all passengers.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Maintained cleanliness of the bus interior and exterior daily.
- Addressed passenger inquiries and provided accurate information about routes and schedules to enhance travel experience.
- Reported any incidents that occurred during route travel to management personnel immediately.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
Property Manager
Dontae Simpson
Corona
01.2018 - 02.2023
- Oversaw property maintenance and coordinated repairs with service providers.
- Conducted property inspections to ensure compliance with safety standards.
- Managed tenant relations and addressed concerns promptly and professionally.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Facilitated lease signings and maintained accurate tenant records efficiently.
- Trained and mentored junior staff on property management procedures and policies.
- Prepared monthly financial reports and monitored budget expenditures effectively.
Crew Trainer
Panera Bread
Corona
07.2015 - 12.2016
- Developed training programs to enhance employee skills and elevate service quality.
- Trained new team members on food preparation and customer service standards.
- Provided constructive feedback and one-on-one coaching to employees.
- Conducted regular evaluations of team members to ensure adherence to company policies.
- Supervised daily operations to ensure compliance with health and safety regulations.
- Monitored shift performance to identify and implement process improvements.
- Resolved customer complaints effectively, maintaining a positive dining experience.
- Led team meetings to foster communication and collaboration among staff.
- Encouraged open communication between trainees and management throughout the learning process.
- Stayed up to date on requirements of all team positions to optimize training.
- Managed inventory levels and assisted in ordering supplies as needed.
- Ensured that all safety protocols were followed during training sessions.
Education
Some College (No Degree) - Barbering
Los Angeles Trade Technical College
Los Angeles, CASkills
- Client assistance
- Customer relationship management
- Client transportation
- Transportation coordination
- Record keeping
- Documentation
- Document preparation
- Incident reporting
- Safety protocols
- Training new staff
- Opening and closing procedures
- Business operations procedures
- Office equipment maintenance
- Facility maintenance
- Meeting coordination
- Time management
- Microsoft office
- Proofreading
- Calendar management
- Phone support
- Policy enforcement
- Performance evaluation
- Process improvement
- Problem solving
- Team collaboration
- Effective communication
- Confidentiality
- Policy enforcement
Timeline
Support Staff Member
Centered support services
04.2025 - Current
Driver
SkyHop Global
09.2023 - 12.2025
Bus Driver
Metropolitan Transportation Authority
04.2023 - 12.2023
Property Manager
Dontae Simpson
01.2018 - 02.2023
Crew Trainer
Panera Bread
07.2015 - 12.2016
Some College (No Degree) - Barbering
Los Angeles Trade Technical College