Experienced retail professional with a strong track record in delivering exceptional sales and service. Skilled in anticipating and fulfilling customer needs, ensuring a seamless shopping experience. Possessing extensive knowledge of fashion trends and popular looks, enabling the provision of valuable style advice to customers. Dedicated to delivering top-notch service and fostering positive relationships with clients.
Overview
2
2
years of professional experience
Work History
Shoe Sales Associate
Finish Line
08.2023 - Current
Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
Retail Sales Associate
Marshalls
04.2023 - Current
Assisted customers with finding the right product for their needs
Provided product information and answered customer questions
Demonstrated knowledge of store products and services
Performed cashier duties, such as ringing up sales, processing payments and issuing receipts
Greeted customers upon entering the store and provided assistance
Stocked shelves with merchandise according to company standards
Organized displays to attract customers and promote sales
Tracked inventory levels throughout the day and restocked items as needed
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors
Processed returned merchandise according to company policies
Completed transactions in an efficient manner while providing excellent customer service
Handled customer complaints in a professional manner
Promoted special offers and discounts to encourage additional purchases
Assisted with unloading delivery trucks and stocking shelves with new merchandise
Reported any discrepancies in inventory counts or pricing issues promptly
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
Helped customers by answering questions and locating merchandise.
Daycare Teachers Assistant - Lead Teacher
Garden Of Prayer Early Education Center
06.2022 - Current
Facilitated small group instruction and activities for students of varying abilities
Coordinated daily tasks between teachers and other staff members
Supported teachers by preparing materials, setting up equipment, and organizing supplies
Maintained accurate records of student attendance, grades, and behavior reports
Greeted parents at school events to provide information about curriculum and activities
Helped teachers plan lessons utilizing various teaching strategies including hands-on activities and technology integration
Collaborated with colleagues to develop instructional plans that meet individual student needs
Supervised students during lunchtime, field trips, assemblies, and other activities
Observed student performance in order to assess progress towards academic goals
Encouraged positive social behaviors among students through role modeling and conflict resolution techniques
Led after-school programs focused on developing skills in areas like art, music, science, reading comprehension
Assisted teachers with creating and maintaining a safe, orderly learning environment
CDA certified
Paraprofessional
Keep a nice and tidy classroom
Curriculum planning
Attend Staff Meetings
Develop and implement lesson plans
Proficiency with classroom technology
Evaluate student progress; Plan curriculum with varying developmental needs.
Education
Florida International University
Miami, FL
Bachelor Of Arts - Elementary Education
Kankakee Community College
Kankakee, IL
High School Diploma -
Bishop McNamara Catholic High School
01.2022
Skills
Order Processing
Loss Prevention
Customer Service
Positive and Professional
Cash Handling
Problem Solving
Conflict Resolution
Display Setup
Customer Assistance
Fluent in Spanish
Retail Store Operations
Time Management
Retail Sales
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shoe Sales Associate
Finish Line
08.2023 - Current
Retail Sales Associate
Marshalls
04.2023 - Current
Daycare Teachers Assistant - Lead Teacher
Garden Of Prayer Early Education Center
06.2022 - Current
Florida International University
Bachelor Of Arts - Elementary Education
Kankakee Community College
High School Diploma -
Bishop McNamara Catholic High School
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