Committed individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
Business Office Assistant Manager
CarMax
09.2023 - 10.2024
Responded promptly to inquiries from vendors regarding payment status
Generated ad hoc reports as requested by management or other stakeholders
Operated office equipment, such as copy machine, scanner and printer
Organized paper filing system to maintain accurate records
Prepared shipping packages by printing packing labels and verifying orders
Maintained up-to-date employee records in compliance with legal requirements, ensuring accuracy and accessibility for authorized personnel.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes
Provided guidance and support to junior staff members on daily tasks, projects, and objectives
Conducted regular performance reviews for employees to identify areas of improvement
Collaborated with management on developing strategic plans for achieving business goals
Organized schedules, workflows and shift coverage to meet expected business demands
Assistant Manager
Big 5 Sporting Goods
11.2022 - 09.2023
Developed strategies to optimize performance and maximize success
Supervised day-to-day operations to meet performance, quality and service expectations.
Communicated effectively with sponsors, team members, and media representatives while at events
Conducted inventories on a regular basis to track stock levels
Ensured compliance with all safety regulations while handling hazardous materials
Analyzed customer feedback data to recommend improvements in service quality
Monitored inventory levels, prepared purchase orders, tracked deliveries, and reviewed invoices for accuracy
Security Supervisor
Six Flags Discovery Kingdom
11.2020 - 11.2022
Ensured security staff is properly trained and certified in accordance with company policies and local regulations
Monitored security operations to ensure compliance with established procedures and standards
Conducted regular patrols of the premises to identify potential threats or safety hazards
Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program
Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times
Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols
Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations
Interacted regularly with other departments within the organization to promote collaboration between teams
Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies
Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy