Jazmine Bryant
Summary
Enthusiastic Patient Care Coordinator motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative individual with over 5 years of Patient Care Coordinator experience.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
LTR Dental
03.2023 - 08.2023
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Answered incoming calls, scheduled appointments and filed medical records.
- Greeted and assisted patients with check-in procedures.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
Shift Leader
Jill's Pet Resort
02.2023 - 02.2023
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Checked kennel temperature, humidity and ventilation for optimal animal safety and well-being.
- Led basic obedience training with dogs to promote positive, healthy behaviors.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Receptionist
Craven Animal Hospital
01.2021 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
Pharmacy Technician/Cashier
Realo Discount Drugs
07.2016 - 01.2018
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Education
High School Diploma -
West Craven High School
Vanceboro, NC06.2018
Skills
- Word Processing
- Punctual and Hardworking
- Organizational Skills
- Multitasking Abilities
- Time Management
- Critical Thinking Skills
- Adaptability
- Communication
Timeline
Patient Care Coordinator
LTR Dental
03.2023 - 08.2023
Shift Leader
Jill's Pet Resort
02.2023 - 02.2023
Receptionist
Craven Animal Hospital
01.2021 - 02.2022
Pharmacy Technician/Cashier
Realo Discount Drugs
07.2016 - 01.2018
High School Diploma -
West Craven High School
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