Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jazmine Cain

Jazmine Cain

Severance

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

Assistant Store Manager

Starbuck Coffee
11.2024 - Current
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.

Shift Supervisor

STARBUCKS COFFEE COMPANY
08.2014 - 11.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Enforced company policies and regulations with employees.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.

Education

Bachelor of Science - Forensic Psychology

Arizona State University
Tempe, AZ
05-2026

Skills

  • Problem-solving
  • Retail operations
  • Inventory control
  • Store organization
  • Time management
  • Team building and leadership

  • Attention to detail
  • Decision-making
  • Teamwork and collaboration
  • Verbal and written communication
  • Assignment delegation
  • Employee coaching

Timeline

Assistant Store Manager

Starbuck Coffee
11.2024 - Current

Shift Supervisor

STARBUCKS COFFEE COMPANY
08.2014 - 11.2024

Bachelor of Science - Forensic Psychology

Arizona State University
Jazmine Cain