Jazmine Cootware-Williams
North Fort Myers,FL
Summary
Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Enthusiastic worker is eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Listening to customers, meeting productivity goals, and staying current on company offerings are all skills she possesses.
Overview
3
3
years of professional experience
Work History
Supervisor
Dominos Pizza Inc.
10.2023 - Current
• Process Optimization: Streamlined operations to improve efficiency and delivery times.
• Performance Metrics: Analyzed team data to drive improvements and meet targets.
• Staff Development: Trained and mentored employees to enhance skills and align with standards.
• Revenue Growth: Boosted sales through strategic upselling and promotions.
• Compliance Management: Enforced corporate policies and health and safety standards.
• Crisis Resolution: Maintained service continuity during operational challenges.
Shift Lead
Panera Bread
10.2021 - 08.2022
• Team Leadership: Supervised and trained staff to meet company goals.
• Financial Oversight: Monitored sales, labor, and expenses to hit targets.
• Customer Focus: Ensured exceptional service and satisfaction.
• Problem Solving: Addressed challenges to improve efficiency.
• Collaboration: Worked with corporate teams on initiatives.
• Conflict Resolution: Managed staff relations and workplace issues.
Education
Associate of Arts - General Studies
Florida SouthWestern State College
Fort Myers, FL01.2023
Skills
- Customer service
- Time management skills
- Quick learner
- Lead development
- Multi-Task Management
Timeline
Supervisor
Dominos Pizza Inc.
10.2023 - Current
Shift Lead
Panera Bread
10.2021 - 08.2022
Associate of Arts - General Studies
Florida SouthWestern State College