Devoted to giving every customer a positive and memorable experience. A highly-motivated employee with high desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
Front Office Receptionist
Metro Inclusive Health
St. Petersburg, Florida
02.2024 - Current
Answered phone calls, transferred calls, took messages, and provided information to callers.
Scheduled appointments for clients and recorded all client data into the system.
Assisted with administrative tasks such as filing documents, photocopying, faxing.
Performed basic bookkeeping duties such as entering data into spreadsheets or accounting software programs.
Provided excellent customer service by responding promptly to inquiries and requests from clients, customers in person or via telephone, email.
Payroll Specialist
Paychex Inc
St. Petersburg, FL
09.2023 - 02.2024
Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
Researched discrepancies in payroll data and provided corrective action when needed.
Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
Patient Access Representative
Womens Care Fl
St. Petersburg, Florida
01.2022 - 03.2023
Greeted patients and visitors in a courteous and professional manner.
Verified insurance coverage for services provided by the facility.
Collected co-pays and other payments from patients at time of service.
Assisted with scheduling outpatient appointments.
Responded to patient inquiries regarding billing or financial matters.
Ensured accuracy of all data entered into computer system.
Patient Care Technician
Bayfront Baby Place
St. Petersburg, Florida
02.2016 - 01.2023
Provided direct patient care and assistance to healthcare team members.
Ensured that all medical equipment was properly maintained and sterilized.
Processed patient admissions, registrations, transfers, and discharges according to established procedures.
Ensured accuracy of all data entered into computer system.