Summary
Work History
Education
Skills
Certification
References
Generic

Jazmine Diaz

Brooklyn,NY

Summary

Highly motivated professional with over 2 years of Storage Manager experience, achieving over 20 percent occupancy growth at U-Haul Moving & Storage. Proficient in managing self-storage operations, including customer service, delinquency management, and auction coordination. Knowledge of in-person and online auctions. Skilled in event management and customer service.

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Creative and detail-oriented event planner with 10 years of experience, orchestrating memorable events that exceed client expectations. Skilled in client consultation, vendor negotiation, and budget management. I deliver exceptional client experiences through effective communication and innovative solutions. I am seeking to leverage my expertise to create unique and engaging experiences.

Work History

Self Employed Event Planner

We Like To Party Ent.
Brooklyn, New York
01.2018 - Current
  • Developed event plans and innovative themes for diverse occasions.
  • Handcrafted piñatas and party supplies tailored to specific themes.
  • Designed and constructed props from wood, metal, cardboard, or plastic to enhance event themes.
  • Executed balloon arches according to themes.
  • Captured client vision and requirements, resulting in memorable experiences.
  • Created detailed floor plans and seating arrangements for optimal guest experience.
  • Managed event budgets and tracked expenses to maintain financial control.

Storage Manager

U-Haul
Jamaica, New York
08.2022 - 09.2025
  • Managed daily operations for a 1,244-unit storage facility to ensure efficient workflow.
  • Aided in increasing physical occupancy by over 20 percent within 2 years.
  • Conducted daily walk-through inspections of the facility and units.
  • Reported maintenance needs, and monitored the physical condition of the property.
  • Coordinated with the General Manager and vendors to uphold high safety standards.
  • Supported the General Manager in all aspects of facility operations and auction events.
  • Achieved cost savings by developing functional solutions to problems, and enhancing productivity through efficient unit restoration.
  • Oversaw maintenance and cleanliness of storage units and common areas.
  • Ensured that the storage units were clean and safe for tenants to use.
  • Monitored inventory levels for supplies and equipment needed on-site.
  • Provided excellent service and attention to customers through direct interactions and phone communications.
  • Advised customers on the best storage solutions based on size, budget, and other requirements.
  • Resolved customer complaints promptly and professionally.
  • Supported colleagues by fostering a collaborative work environment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed time effectively to ensure tasks were completed on schedule.
  • Maintained updated knowledge through continuing education and training.

Customer Service Representative

Uhaul Moving And Storage
Jamaica, New York
08.2022 - 09.2025
  • Scheduled reservations and collected payments for moving services.
  • Assisted customers with equipment rental and storage options.
  • Processed transactions using point-of-sale systems efficiently.
  • Prepared rental invoices and processed returned equipment.
  • Inspected equipment, ensuring cleanliness, and vehicle safety.
  • Utilized U-Scan technology to oversee rentals and inventory control.
  • Executed daily cycle counts for precise inventory management.
  • Operated and connected U-Haul trucks and trailers efficiently.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Participated in continuous education via U-Haul University to enhance service delivery capabilities.
  • Achieved forklift and donkey certification through U-Haul.

CDPAP

Quality Touch Inc.
Brooklyn, NY
08.2016 - 12.2017
  • Provided in-home care and companionship for elderly clients, and individuals with disabilities.
  • Monitored physical and mental changes to ensure optimal client well-being.
  • Assisted with daily household tasks, meal preparation, and errands.
  • Coordinated all appointments and managed scheduling efficiently.
  • Ordered medical supplies to maintain necessary inventory levels.
  • Accompanied clients to appointments and assisted with shopping activities.
  • Provided wound care to promote healing and prevent infection.
  • Aided in monitoring vital signs, including blood sugar, heart rate, and cholesterol.

Education

Certified Nurse Assistant - Patient Care

Fordham Institute
Woodhaven, NY

Some College (No Degree) - Cosmetology

Emipre Beauty School
Manhattan, NY

Some College (No Degree) -

Christian Cornerstone High School

Skills

  • In-person and online storage auctions
  • Software proficiency with POS, WebSelfStorage Locker Fox, and Storge Auctions
  • Event management expertise from initial concept to final execution
  • Fluent in English and Spanish
  • Excellent verbal and active listening skills
  • Safe driving record
  • Organizational skills
  • Attention to detail
  • Punctuality
  • High level of patience and empathy
  • Grooming expertise
  • Food safety knowledge
  • Experience with urostomy and colostomy care

Certification

  • Completed certifications for over 100 U-haul University courses.
  • Forklift and Donkey Certified
  • Certified Nurses Assistant
  • Certified Food Handler
  • Certified Cosmetologist

References

References available upon request.

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Jazmine Diaz