Summary
Overview
Work History
Education
Skills
Timeline
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Jazmine Fuentes

Port Richey,FL

Summary

As finance professional, adept at managing diverse portfolios and maximizing returns through strategic asset allocation. Known for collaborative approach and results-driven mindset, with focus on adapting to dynamic market conditions. Skilled in financial analysis and risk assessment, valued for reliability and flexibility.

Overview

12
12
years of professional experience

Work History

Portfolio Manager

Invitation Homes
01.2020 - Current
  • Assisting in managing a portfolio of single- family residential homes in accordance with company objectives, metrics, and policies
  • Assisting the Director of operations in maintaining occupancy levels, ensuring positive resident relations, and complying with all reporting requirements
  • Providing exceptional customer service by assisting with resident move-in/move-out needs and responding to requests in a professional and timely manner
  • Monitoring and working through all applicable reports and tasks
  • Managing accounts receivable processes, daily depositions, reconciliation, and collections efforts
  • Managing resident and property related issues as they arise and document in specified property management system , including maintenance dispatch
  • Assisting with all electronic record keeping including lease files for the residents in assigned areas ensuring file management quality control including document storage in proprietary database

Dispatcher / Customer Service Agent

AND Services
02.2018 - 12.2019
  • Dispatched calls to routes based upon designated route and driver location
  • Updated database and dispatch logs daily
  • Collaborated with drivers to maintain deadline adherence, provide assignments and exchange information
  • Uploaded work authorization, scope of work and expected time of arrival to external parties in advance
  • Monitored real-time GPS tracking to optimize fleet performance
  • Directed dispatching, routing, and tracking of 15 fleet vehicles.

Hybrid Agent

Macys Call Center
01.2015 - 11.2018
  • Cross trained In sales department for online furniture and bedding hybrid agent
  • Took escalated calls and emails with customer concerns
  • Provided tracking information for customers receiving/returning merchandise
  • Upsold latest inventory / maintained knowledge of all current products
  • Maintained customer account information / made necessary updates in regards to orders
  • Dispatched drivers for the daily route updating changes on route
  • Reviewed and provided credit increases based off residents credit and account history on Macy's credit card
  • Maintained monthly quota In sales department

Administrative Assistant

Rx Care Pharmacy
01.2013 - 12.2014
  • Maintain petty cash funds
  • Answered incoming calls and directed messages to correct party
  • Processed correspondence, documents, and reports to support clerical staff
  • Tracked, received and reconciled material orders
  • Developed and implemented office policies to improve workflow efficiency
  • Updated and maintained customer accounts

Education

Bachelor of Administration -

Everest University
06-2017

Skills

  • Sales Force Management
  • Advanced Excel Proficiency
  • Lightning Experience Proficiency

Timeline

Portfolio Manager

Invitation Homes
01.2020 - Current

Dispatcher / Customer Service Agent

AND Services
02.2018 - 12.2019

Hybrid Agent

Macys Call Center
01.2015 - 11.2018

Administrative Assistant

Rx Care Pharmacy
01.2013 - 12.2014

Bachelor of Administration -

Everest University

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Jazmine Fuentes