Jazmine Gaines
Dudley,NC
Summary
Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Housekeeper
Genesis HealthCare
Mount Olive, NC
01.2013 - 12.2015
- Restocked room supplies such as facial tissues for personal touch with every job.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Dusted picture frames and wall hangings with cloth.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Meat Cutter
Case Farms
Dudley, NC
12.2015 - 08.2018
- Cut meats to customer specifications and answered questions about specialty products.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
Work From Home Agent
Apple
Raleigh, NC
08.2018 - 11.2023
- Resolved customer inquiries and complaints from multiple channels with moderate supervision.
- Assessed customer issues and identified resources and tools to provide solid solutions with emphasis on minimizing customer effort.
- Developed relationships with customers and used product and process knowledge to provide unrivaled customer experiences.
- Contributed ideas, decision-making skills and good judgment to achieve objectives.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Trained staff on operating procedures and company services.
- Created and maintained detailed database to develop promotional sales.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Developed and updated databases to handle customer data.
- Educated customers about billing, payment processing and support policies and procedures.
CEO
Sweet Thangss
Dudley, NC
02.2019 - 11.2023
- Started my own business but decided I want to work again
- Developed key operational initiatives to drive and maintain substantial business growth.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
Education
High School Diploma -
Southern Wayne High School
Dudley, NC 08.2012 - 06.2015
Skills
Shareholder accountability
Business alliances
Business start up
Operational leadership
Report preparation
POS systems expert
Money handling abilities
Complaint resolution
Sales expertise
Receiving support
Technical Support
Warehousing functions
Key stakeholder relationship building
Retail store support
International sales support
Strategic sales knowledge
Order fulfillment
Stocking and replenishing
Staff education and training
Accomplishments
- Documented and resolved issue which led to result
- Supervised team of 20 staff members.
- Achieved result by introducing macOS
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved several things by completing several task with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Collaborated with team of 70 in the development of team management (our project)
Timeline
CEO
Sweet Thangss
02.2019 - 11.2023
Work From Home Agent
Apple
08.2018 - 11.2023
Meat Cutter
Case Farms
12.2015 - 08.2018
Housekeeper
Genesis HealthCare
01.2013 - 12.2015
High School Diploma -
Southern Wayne High School
08.2012 - 06.2015