Jazmine Harris
Atlanta
Summary
Results-oriented Product Manager with 14+ years in healthcare, including RN experience combining product development and project management expertise with clinical background (oncology, case management, and utilization review).Proven ability to drive revenue growth and deliver successful product launches through agile methodologies, strategic planning and cross-functional team leadership.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager, Clinical Product Performance
Highmark Inc.
03.2019 - Current
- Developed and executed product strategies for B2B2C products based on comprehensive market analysis, leading all phases of the product lifecycle and delivering a 95% NPS score, and a 2:1 ROI
- Led cross-functional teams in planning, implementing, and managing clinical product integrations with 12+ external vendors.
- Drove $60M in annual revenue for the company through the management of the product portfolio and achieving 100% of performance goals, reported directly to executive leadership.
- Managed all aspects of employee lifecycle, from hiring to performance management and development.
- Launched a new clinical product and significantly enhanced existing offerings via agile methodology.
Oncology Nurse Case Manager Team Lead
Cigna Healthcare
11.2012 - 03.2019
- Reduced healthcare costs & improved oncology patient outcomes (9% adherence increase, 12% readmission reduction, $750/case savings) through individualized care plans & proactive monitoring.
- Drove 10% error reduction and 23% client satisfaction increase through proactive quality improvement initiatives.
- Led and mentored a 12-person case management team, exceeding company performance goals.
- Enhanced care coordination and reduced costs for high-risk patients by leveraging community resources and benefit plan optimization.
- Implemented utilization management (Milliman MCG) to improve care quality and reduce healthcare costs for complex cases.
RN Case Manager
Personal Touch Home Care
01.2011 - 11.2012
- Developed and implemented individualized patient care plans, collaborating with physicians and the interdisciplinary team to achieve optimal outcomes
- Managed a weekly caseload of 30-40 patients, maximizing efficiency through effective scheduling and regular case care conferences (insurance companies, MD, PT, OT, ST, MSW)
- Provided skilled nursing and patient education to patients and families, ensuring a high standard of home healthcare
RN Staff Nurse (Oncology)
UPMC Montefiore Hospital
05.2010 - 11.2012
- Provided comprehensive pre- and postoperative care for a diverse patient population (GI, Liver, Pancreas Oncology) in a 24-bed unit with a 1:6 patient-to-nurse ratio, consistently ensuring patient comfort and safety
- Collaborated effectively with the healthcare team to optimize patient outcomes
- Administered medications (IVs, injections, nutritional supplements) and other treatments according to physician orders, while maintaining meticulous documentation and adherence to all safety protocols
- Demonstrated excellent critical thinking and prioritization skills in managing the complex needs of post-operative and telemetry-monitored patients, ensuring timely and effective interventions
Education
Master of Science - Nursing
Grand Canyon University
Phoenix, AZ05-2026
Bachelor of Science - Nursing
Indiana University of Pennsylvania
Indiana, PA05-2010
Skills
- Product Strategy & Roadmap Development
- Stakeholder management
- Business planning
- Cross-functional teamwork
- Trend analysis
- Vendor management
- Agile methodologies (Jira)
- Leadership
- Product Lifecycle
- Case Management
- Performance metrics
Certification
- GA Board of Nursing (Compact License), RN311099, 01/31/26
- Certified Case Manager (CCM) -Commission for Case Manager Certification (CCMC) #4219436, 05/31/26
- Human Centered Design & Strategy- Luma Institute
- Oncology Certified Nurse (OCN)- Oncology Nursing Certification Corporation, for CNS roles specific to cancer treatment and management.
- Agile Certified Practitioner (ACP) (Scrum Master) - Project Management Institute.
Timeline
Manager, Clinical Product Performance
Highmark Inc.
03.2019 - Current
Oncology Nurse Case Manager Team Lead
Cigna Healthcare
11.2012 - 03.2019
RN Case Manager
Personal Touch Home Care
01.2011 - 11.2012
RN Staff Nurse (Oncology)
UPMC Montefiore Hospital
05.2010 - 11.2012
Master of Science - Nursing
Grand Canyon University
Bachelor of Science - Nursing
Indiana University of Pennsylvania
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