Jazmine Herrera
Albuquerque,NM
Summary
Proven track record of enhancing facility cleanliness and participant satisfaction at Sandia National Laboratories and City Of Albuquerque Parks And Recreation Dept. Expert in custodial machine operation and excels in team collaboration, significantly improving operational efficiency. Skilled in implementing effective sanitation protocols and fostering positive community relationships, contributing to a 30% increase in program engagement. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Firefighter position. Ready to help team achieve company goals, safely.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Custodial Worker
Sandia National Laboratories
05.2024 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
- Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Collected trash and emptied receptacles and recycling containers.
- Maintained inventory of cleaning supplies, placing orders when necessary to ensure adequate stock levels for uninterrupted service.
- Monday, Tuesday, Wednesday, Thursday 6:00am-3:30pm
- Every other friday 6:00am-2:30pm.
Recreation Leader
City Of Albuquerque Parks And Recreation Dept
05.2024 - Current
- Developed positive and productive relationships with kids, parents and staff.
- Facilitated team-building exercises among participants to promote cooperation, communication skills development.
- Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
- Trained new staff members on department policies, procedures, and safety protocols to ensure consistent service delivery across the team.
- Boosted community engagement by organizing special events, such as sports tournaments and cultural celebrations.
- Engaged participants in recreational activities and team-building exercises.
Surgical Support Technician
Lovelace Medical Center
01.2019 - 03.2020
- Enhanced patient care by assisting surgical teams in the setup, maintenance, and breakdown of operating rooms.
- Promoted patient satisfaction through compassionate interactions and attention to individual needs during pre-and post-operative phases.
- Supported emergency cases by promptly setting up required equipment and assisting surgeons as needed.
- Improved sterilization processes with meticulous cleaning and maintenance of surgical equipment.
- Streamlined inventory management, regularly monitoring and replenishing essential supplies to maintain operational readiness.
- Maintained accurate documentation of all surgical procedures, supporting quality assurance initiatives within the facility.
- Reduced risk of infection by maintaining a sterile environment and adhering to strict infection control protocols.
- Upheld patient privacy and confidentiality by adhering to HIPAA regulations and institutional policies.
- Collected, prepared and disposed of medical specimens.
- Work days/hours: Monday-Friday 9:00am-6:00pm
- On call on weekends and holidays
Recreational Leader
City Of Albuquerque Parks And Recreation Dept
06.2018 - 08.2018
- Scheduled events in recreation facilities and monitored facility conditions.
- Registered participants and answered specific event inquiries.
- Implemented effective marketing strategies to raise awareness about recreational programs within the broader community.
- Enhanced participant enjoyment by designing and implementing diverse recreational activities tailored to various age groups and interests.
- Developed strong relationships with participants, fostering a sense of community within the program environment.
- Kept athletic and games equipment and facilities organized and maintained.
Restaurant Food Server
Thai Kitchen
01.2018 - 07.2018
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Work days/hours: Tuesday-Saturday 4:00pm-10:00pm
Recreational Leader
City Of Albuquerque Parks And Recreation Dept
06.2016 - 07.2017
- Collaborated with local organizations for partnership opportunities and joint programming efforts, strengthening connections within the community.
- Evaluated program success periodically through participant feedback surveys and data analysis for continuous improvement efforts.
- Improved customer satisfaction through timely response to inquiries and concerns from community members, addressing issues effectively.
- Supervised a team of staff and volunteers, providing guidance, training, and support for optimal performance in their roles.
- Maintained a safe and inclusive environment for all participants, fostering positive relationships and social interactions.
- Coordinated transportation arrangements for off-site outings or field trips as part of the recreational programming offerings.
- Served as a positive role model and mentor for participants, encouraging personal growth and development through recreational activities and experiences.
- Developed strong relationships with families, addressing concerns or special needs to ensure seamless program delivery.
- Utilized conflict resolution skills to effectively address any behavioral issues among participants or staff members during activities or events.
- Collaborated with team members to design engaging events and programs for diverse age groups.
- Developed positive and productive relationships with kids, parents and staff.
- Work days/hours: Monday-Friday 7:30am-3:30pm
Education
No Degree - Health And Wellness Public Safety
Central New Mexico Community College
Albuquerque, NM08.2022
High School Diploma -
Nex Gen Academy
Albuquerque, NM05.2018
Skills
- Custodial machine operation
- Chemical Handling
- Emergency Cleanup
- Odor Control
- Recycling management
- Waste disposal
- Dusting surfaces
- Cleaning and sanitizing
- Time Management
- Team Collaboration
- Problem-Solving
- Customer service-focused
- Building Maintenance
- Client Communication
Affiliations
- New Mexico Associations of Student Council
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
- Former Junior Councilor for New Mexico Associations of Student Council for five years.
Timeline
Custodial Worker
Sandia National Laboratories
05.2024 - Current
Recreation Leader
City Of Albuquerque Parks And Recreation Dept
05.2024 - Current
Surgical Support Technician
Lovelace Medical Center
01.2019 - 03.2020
Recreational Leader
City Of Albuquerque Parks And Recreation Dept
06.2018 - 08.2018
Restaurant Food Server
Thai Kitchen
01.2018 - 07.2018
Recreational Leader
City Of Albuquerque Parks And Recreation Dept
06.2016 - 07.2017
No Degree - Health And Wellness Public Safety
Central New Mexico Community College
High School Diploma -
Nex Gen Academy
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
- Former Junior Councilor for New Mexico Associations of Student Council for five years.
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