Jazmine Hoose
Lawrenceville,GA
Summary
Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Unit Clerk
Emory Healthcare
09.2022 - 12.2023
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
Front Desk Coordinator
Advanced Urology
12.2021 - 07.2022
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
Administrative Assistant
Kaiser Permanente
01.2020 - 12.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Secretary
On-site Mammography
08.2017 - 03.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
Ticket Agent
Hartsfield-Jackson Atlanta International Airport
01.2015 - 10.2018
- Used computerized ticketing systems to process ticket orders accurately and securely.
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
Education
Certifcate in Nursing -
Woodruff Medical Training and Testing
Duluth, GA02.2017
High school or equivalent in General Studies -
Shiloh High School
Snellville, GA05.2011
Skills
- Microsoft Office
- Document Review
- Document Scanning
- Information Management
- Proofreading
- Data accuracy
- Quality Assurance
- Documentation and Recordkeeping
- Administrative Support
- Mail handling
Certification
CPR/AED, 01/01/22, 01/01/24
Personal Information
Willing To Relocate: Anywhere
Timeline
Unit Clerk
Emory Healthcare
09.2022 - 12.2023
Front Desk Coordinator
Advanced Urology
12.2021 - 07.2022
Administrative Assistant
Kaiser Permanente
01.2020 - 12.2021
Secretary
On-site Mammography
08.2017 - 03.2020
Ticket Agent
Hartsfield-Jackson Atlanta International Airport
01.2015 - 10.2018
Certifcate in Nursing -
Woodruff Medical Training and Testing
High school or equivalent in General Studies -
Shiloh High School