Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jazmine Johnson

Elizabeth,NJ

Summary

I am a Hardworking, passionate, and seeking for a job with strong organizational skills that are entry-level position in Emergency medical studies. I am always eager and ready to help my team achieve company goals. I have a great eye for detail. I am a team player and having the ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking to maintain full-time/part-time position that offers professional challenges utilizing interpersonal skill and begin. I have excellent time management and problem-solving skills In 2024 of June, I graduated with a certification/Associates degree in emergency medical studies. Certified In CPR and Currently working on being certified by the state of NJ in Emergency Medical Technician. I am in Stockton University, majoring in exercise science, with an interest in physical Therapy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Supervisor

Newark Airport - Dutfry (Luxury Retail)
11.2023 - Current
  • Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handle customer complaints, resolve issues, and adjust policies to meet changing needs.
  • Monitor workflow to improve employee time management and increase productivity.
  • Reduce employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Establish performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.

Team Leader Manager

Sandbox
07.2023 - 02.2024
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Assistant Manager

Snipes
09.2017 - 11.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.

Education

Associate of Science - Biology

Union County College
Union, NJ
06-2024

Skills

  • Leadership
  • Management
  • Customer Service
  • Collaboration Skills
  • CPR Certified
  • Back office work
  • Schedule development
  • Microsoft & work experience
  • Goal-Oriented
  • Staff Management
  • Complex Problem-Solving
  • Strategic Planning
  • Employee Motivation
  • Training and mentoring

Accomplishments

  • National society of leadership and Success
  • American heart association CPR certified

Certification

certified and licensed CPR

Emergency medical studes

Timeline

Supervisor

Newark Airport - Dutfry (Luxury Retail)
11.2023 - Current

Team Leader Manager

Sandbox
07.2023 - 02.2024

Assistant Manager

Snipes
09.2017 - 11.2023

Associate of Science - Biology

Union County College

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Jazmine Johnson