Reliable and hard-working candidate, who is able to adapt and learn quickly. Great leadership skills. Willing to listen and negotiate in order to find solutions to any obstacle. Team player, works well with peers. Strives to grow within a company, looking for a long term career.
Overview
10
10
years of professional experience
Work History
Wave Planner/Admin Lead
United Parcel Service (UPS Blue)
Tracy, Ca
05.2024 - Current
Waving tickets - In a GWS system I run different priority tickets making sure to get all orders Kaiser needs before the cut off times
When orders don’t print out or make it through the system then I would proceed to 'Troubleshoot' the Sku needed for an order using a software called Golden
In Golden I can pull up information needed to troubleshoot waves such as where the item is located, what type of item it is, pack quantity, new batches, etc
Working with the inventory team, I create replens needed for orders and also create a put away task for my inventory team to do
Paperwork - While waving tickets I also have to get paperwork ready for truck drivers
This includes invoicing routes, filling out BOLs with accurate information like the date, BOL number for the day, the seal number etc
Also printing out every pack slip needed and route paperwork for every route and every stop
Quality Control - Using a RF scanner to verify the medicine is correct and the batch numbers match the order ticket that is attached to the tote
Once this process is done then I move on to Anchoring 'staging'
Placing totes to the right stop assuring the pallets are accurate and are ready for delivery
Picking - Using a RF scanner to accurately pick items and scan them into a tote to be sent down to the QC area to be Quality checked
Inventory Control Quality Assurance Associate Lead
The Home Depot
Tracy, Ca
05.2022 - 03.2024
Cycle counts - on a report I would go to each location to count and verify that the specific items are present, if not then further research is completed
Ensure that products arrive in the warehouse in good condition and meet customer expectations
Canceling orders - I had to make sure when there was a cancellation for orders that the process went smoothly and the customer was satisfied with the results of either getting a refund or a different product based on the reasons for canceling
Adjusts inventory - 'Slotting' Moving items from one location to another
Finding the right locations for SKUs based on their size and weight and dimensions using The Home Depot websites and another software called 'IDAT' to obtain this information
Coach/Lead - Trained all new and old ICQA employees and made sure every day my team knew their task and what was expected of them by the end of the shift
Organized inventory projects with supervisors to help improve the company’s performance
Ride Operator
Great America
Santa Clara, Fremont
02.2022 - 09.2022
Thoroughly checked all guest restraints, making sure they were properly secured in their seats and seatbelts before dispatch
Gave out safety information and instructions to guests making sure all safety rules were repeated at least three times to make sure everyone understood
Monitored all rides while in position, also stopping the ride immediately whenever a safety violation occurred
Warehouse Associate
Tesla
Fremont, Ca
09.2021 - 01.2022
End of line - Apply a special wrap along the vehicles, preparing them for transportation
Drove vehicles to pickup locations for customers
Fusing Vehicles - Running and testing software that is in the vehicle
Making sure the software was running properly and was updated
Ride Operator
Six Flags
Vallejo, Ca
08.2021 - 01.2022
Operating rides
Grouping guests into lines safely with efficiency
Checking heights and wristbands
Cleaning rides/lines, and taking out trash
Ramp Agent
G.A.T Airlines
San Francisco, Ca
08.2021 - 09.2021
Communicated closely with ground crew, flight crew, and tow persons via headset radio in order to maintain a safe and efficient loading and unloading zone
Safely operated various types of equipment such as conveyor belts, push-back tractors and tags
Loaded and unloaded luggage and freight, assisted crew and travelers with bags
Refueled daily aircraft for arrival and departure flights
Connected electrical power unit and hoses to aircraft
Using wands to guide the airplane to prepare for takeoff and landing
Packer
Frito Lay
Modesto, Ca
07.2019 - 09.2021
Packed bags of chips in a box onto a pallet
Learned how to read and use 'MOAT' to understand what type of product will be running for the day, when there was going to be a change in seasoning/product, what size boxes were needed and how much product goes into a box
Labeled pallets and cleaned the conveyor belts that ran the product
Worked in boxdrop - keeping bag machines full at all times so packers and machine operators machines downstairs have boxes for use
Crew Member
McDonald's
Stockton, Ca
07.2015 - 03.2020
Worked at the cash register
Prep - organized all utensils before opening, prepped condiments for that day’s use, stocked items that were needed
Cleaned and sanitized the lobby, restrooms, and kitchen
Washed dishes and took out garbage
Worked at the front counter, drive-thru and other areas
Sortation Associate
Amazon
Manteca, Ca
10.2017 - 10.2018
Swept and mopped floors and removed and stacked pallets
Loaded and unloaded trailers/trucks
Sorted packages onto routes for drivers and flex drivers
Helped load Amazon Delivery drivers load their vans with all their packages for the day
Scanned IDs to check drivers in and out
Lane Monitor - Directing traffic and enforcing traffic safety
Education
Diploma -
Edison High School
Stockton, CA, US
05-2014
Skills
Customer service
Ride operations
Leadership
Adaptability
ICQA
Fast learner
Strong communication
Pallet jack trained
OP or Cherry Picker
Excel
RF scanner
Warehouse operations
Record keeping
Reliability
Team building
Awards
Associate of The Month, Home Depot, 01/01/24
Homer Awards, Home Depot, 2022-2024, 6 time Award winner
Languages
English
Timeline
Wave Planner/Admin Lead
United Parcel Service (UPS Blue)
05.2024 - Current
Inventory Control Quality Assurance Associate Lead