Jazmine Lora
Linden,NJ
Summary
Dedicated and empathetic human resources professional committed to assisting employers in recruitment, development, and retention of top-tier talent. Experienced in collaborating with management teams to cultivate employee-centric environments that foster positive morale and enhance productivity. Known for motivational and optimistic approach, excels in interpersonal communication, coaching, and fostering strong relationships.
Overview
19
19
years of professional experience
1
1
Certification
Work History
People and Culture Business Partner
Article
2022.04 - Current
- Developed and maintained employee records and personnel files
- Managed all compensation programs, including salary and bonus plans for 700 employees
- Represented the organization at job fairs, conferences, and other events
- Assisted in the recruitment and selection process for new hires
- Conducted new employee orientation, onboarding, and training programs
- Developed and implemented programs to promote workplace safety
- Developed and implemented programs to foster a positive work environment
- Developed and implemented effective performance management systems
- Created and maintained employee training and development programs
- Developed and implemented HR strategies to improve organizational performance
- Monitored and reported on changes in labor laws and regulations
- Coordinated employee benefits programs and ensured compliance with applicable laws
- Established and maintained effective relationships with employees and management to ensure compliance with HR policies and procedures
- Facilitated employee dispute resolution
- Collaborated with managers to ensure compliance with labor laws and regulations
- Negotiated and administered collective bargaining agreements
- Conducted performance appraisals and provided feedback to employees
- Investigated employee complaints and grievances
- Conducted exit interviews and analyzed results to improve employee retention
- Managed employee relations issues, grievances, and disciplinary actions
- Developed and maintained employee handbooks, policies, and procedures
- Analyzed and reported on employee data to identify trends and patterns
- Developed and maintained effective HR systems and processes
- Traveled to various locations across the US to perform round table discussions.
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
Human Resource Generalist/Analyst/General Affairs
Cosmax
2020.04 - 2022.04
- Analyzed appraisal and recommended promotion and termination of all employees
- Entered invoices into GW to be processed through SAP
- Served as liaison on Office Management relations
- Experienced in Open Office and Excel
- Responsible for creating multiple multifunction spreadsheets
- Wrote and delivered employee mid-year and annual performance evaluations
- Perform Internal Audit of 4 Offices
- Proactively prospected for new business and consumer clients, oversaw the operational aspects of the company while maintaining high standards of customer service
- Analyzed and reviewed payroll billing for contracted employees.
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
Branch Manager
Staff Management Group
2018.04 - 2020.03
- Analyzed appraisal and recommended promotion and termination of all employees
- Entered customer data in system
- Experienced in Open Office and Excel
- Responsible for creating multiple multifunction spreadsheets
- Recruited and hired over 700 employees to perform job duties as assigned
- Supervised and managed two branches
- Interviewed, hired/fired, trained employees
- Wrote and delivered employee mid-year and annual performance evaluations
- Perform Internal Audit of 2 Branches
- Proactively prospected for new business and consumer clients, oversaw the operational aspects of the branch while maintaining high standards of customer service
- Increased Productivity in sales by 75% in one month
- Compute and prepare contracts and salary changes
- Processed payroll, payroll taxes, maintained employee files and responsible for management payroll reports
- Performed complex and specialized work related to the preparation, processing and maintenance of the payroll
- Processed payroll for up to 700 employees
- Screened times sheets for errors and made needed corrections to insure accurate pay
- Utilized Excel spread sheets to prepare payroll reports
- Assisted employees with paperwork for vacation, sick leave, LOA paperwork
- Recruit, and interview candidates to fill vacant positions
- Initiated security requirements for 150+ personnel to include local files checks, State Criminal History Repository Checks, and federal background checks
- Implemented social media strategies increasing applicant pool
- Resolved employment-related disputes through proactive communication
- Fill out I9 Documents
- Applied analytical skills with the company mergers
- Assisted future expats with settling in the US
- Managed 16 Company Vehicles
- Managed 18 Company residential homes
- Assisted the CEO on Business and personal travel
- Assisted C Level executives with day to day task
- Created RFH file for future candidates
- Improved employee relations and morale engaging in more work activities
- Handled all corporate accounts
- Administered employee hiring and orientation
- Coordinated open enrollment and changes to company policies
- Developed and implemented HR strategies to align with organizational objectives
- Developed and maintained an effective system for tracking and resolving employee complaints
- Assisted in the development and implementation of HR programs and initiatives
- Conducted exit interviews to identify areas of improvement in employee relations
- Conducted employee surveys to identify areas of improvement in employee engagement.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Eligibility Specialist
Community Coordinated Child Care 4 C
2015.09 - 2018.03
- Pioneered the role of intake specialist and developed effective assessment procedure for determining client eligibility of services
- Provided crisis intervention and referrals as needed
- Evaluated appropriateness of offering financial grants to clients within program guidelines
- Created statistical and demographic reports on clients who completed intake process
- Held responsibility for documentation, files, and database entry
- Processed applications in accordance to guidelines and DFD regulations
- Represented the city at community and professional organizational meetings
- Attended community service project-related professional conferences and meetings each month
- Referred clients to social services agencies
- Educated families and community members about domestic violence, including its impact on children.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Processed 100 childcare applications per week.
Health Benefit Coordinator
NJ Family Care
2014.01 - 2015.09
- Performed caseworker activities in the Family & Children's Medicaid and Health Choice programs where duties include interviewing clients and explaining the requirements and benefits
- Processing applications
- Completing re-certifications
- Verifying changes into new ACA rules
- Calculating deductibles
- Documenting case records
- Made appropriate referrals to other services and agencies
- Help provide low cost to free medical insurance to over 9 million New Jersey residents through NJ Family care program
- Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy
- Skillfully developed departmental goals, objectives, and standards of performance, policies and procedures
- Precisely evaluated and verified benefits and eligibility
- Entered numerical data into databases in a timely and accurate manner
- Effectively manage risk by reviewing new group enrollments for eligibility and health
- Determined eligibility requirements and parameters
- Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.
- Answered questions about eligibility determinations and plan options.
- Maintained confidentiality of all employee information.
- Processed enrollment paperwork and benefits forms.
- Prepared thorough reports outlining plan performance.
Documentation Specialist
MYCA Hello Health Quebec
2011.08 - 2013.09
- Recorded and filed patient data and medical records
- Demonstrated analytical and problem-solving ability by addressing barriers to receiving and validating accurate HC information
- Recorded and filed patient data and medical records, carefully reviewed medical records for accuracy and completion as required by insurance companies
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses
- Strictly followed all federal and state guidelines for release of information
- Wrote clear and detailed clinical phone messages for physicians
- Acquired insurance authorizations for procedures and tests ordered by attending.
- Managed multiple high-priority projects simultaneously, ensuring that all deadlines were met without compromising document quality.
- Supported cross-functional teams by providing accurate, timely, and well-organized documents for various projects.
Paralegal
Brooklyn Municipal Court
2005.06 - 2011.08
- Draft legal documents including briefs, pleadings, appeals, agreements, contracts and legal memorandum
- Investigated facts and laws to determine causes of action and to prepare cases
- Researched bankruptcy loan files to confirm federal guideline compliance
- Researched state statutes, decisions, legal articles, codes and documents
- Transcribed legal documents and phone conversations
- Obtained signatures from attorneys for legal documents.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Education
Bachelor of Science - Health Care Management
Hunter College
New York, NY01.2011
Associates of Arts - Paralegal Studies
John Jay College
New York, NY01.2005
Skills
- Administrative Management
- Operations Management
- Strategic Planning
- Organizational Development
- Recruitment and hiring
- Corporate Communications
- Human Resources
- Company processes and procedures
- Proficient in HRIS, Microsoft, Excel, Powerpoint,Google Suite, ADP, Paychex, UKG,
- Benefits
- HR policies and procedures
- Training and mentoring
Certification
- SHRM-CP - SHRM Certified Professional
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
People and Culture Business Partner
Article
2022.04 - Current
Human Resource Generalist/Analyst/General Affairs
Cosmax
2020.04 - 2022.04
Branch Manager
Staff Management Group
2018.04 - 2020.03
Eligibility Specialist
Community Coordinated Child Care 4 C
2015.09 - 2018.03
Health Benefit Coordinator
NJ Family Care
2014.01 - 2015.09
Documentation Specialist
MYCA Hello Health Quebec
2011.08 - 2013.09
Paralegal
Brooklyn Municipal Court
2005.06 - 2011.08
Bachelor of Science - Health Care Management
Hunter College
Associates of Arts - Paralegal Studies
John Jay College
- SHRM-CP - SHRM Certified Professional
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