Hi, I’m
Jazmine Lora
Linden,NJ
Summary
Dedicated HR professional with a passion for sourcing, nurturing, and retaining top talent. Experienced in collaborating with leadership to cultivate inclusive work environments that enhance staff satisfaction and productivity. Known for inspiring others with a positive attitude and expertise in communication, mentoring, and relationship-building.
Overview
13
years of professional experience
1
Certification
Work History
Article
People and Culture Business Partner
04.2022 - 09.2024
Job overview
- Developed and maintained employee records and personnel files
- Managed all compensation programs, including salary and bonus plans for 700 employees
- Represented the organization at job fairs, conferences, and other events
- Assisted in the recruitment and selection process for new hires
- Conducted new employee orientation, onboarding, and training programs
- Developed and implemented programs to promote workplace safety
- Developed and implemented programs to foster a positive work environment
- Developed and implemented effective performance management systems
- Created and maintained employee training and development programs
- Developed and implemented HR strategies to improve organizational performance
- Monitored and reported on changes in labor laws and regulations
- Coordinated employee benefits programs and ensured compliance with applicable laws
- Established and maintained effective relationships with employees and management to ensure compliance with HR policies and procedures
- Facilitated employee dispute resolution
- Collaborated with managers to ensure compliance with labor laws and regulations
- Negotiated and administered collective bargaining agreements
- Conducted performance appraisals and provided feedback to employees
- Investigated employee complaints and grievances
- Conducted exit interviews and analyzed results to improve employee retention
- Managed employee relations issues, grievances, and disciplinary actions
- Developed and maintained employee handbooks, policies, and procedures
- Analyzed and reported on employee data to identify trends and patterns
- Developed and maintained effective HR systems and processes
- Traveled to various locations across the US to perform round table discussions.
- Implemented cost-saving initiatives, resulting in significant reduction in operational expenses.
- Monitored accounts, ledgers and reporting systems to comply with regulatory requirements and corporate policy standards.
- Managed strategic partnership initiatives to drive measurable outcomes and deeper relationships with cross-functional teams.
Cosmax
Human Resource Generalist/Analyst/General Affairs
04.2020 - 04.2022
Job overview
- Analyzed appraisal and recommended promotion and termination of all employees
- Entered invoices into GW to be processed through SAP
- Served as liaison on Office Management relations
- Experienced in Open Office and Excel
- Responsible for creating multiple multifunction spreadsheets
- Wrote and delivered employee mid-year and annual performance evaluations
- Perform Internal Audit of 4 Offices
- Proactively prospected for new business and consumer clients, oversaw the operational aspects of the company while maintaining high standards of customer service
- Analyzed and reviewed payroll billing for contracted employees.
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Applied analytical skills with the company mergers
- Assisted future expats with settling in the US
- Managed 16 Company Vehicles
- Managed 18 Company residential homes
- Assisted the CEO on Business and personal travel
- Assisted C Level executives with day to day task
- Created RFH file for future candidates
- Improved employee relations and morale engaging in more work activities
- Handled all corporate accounts
- Administered employee hiring and orientation
- Coordinated open enrollment and changes to company policies
- Developed and implemented HR strategies to align with organizational objectives
- Developed and maintained an effective system for tracking and resolving employee complaints
- Assisted in the development and implementation of HR programs and initiatives
- Conducted exit interviews to identify areas of improvement in employee relations
- Conducted employee surveys to identify areas of improvement in employee engagement.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Kept work areas clean and neat to promote efficient operations.
Staff Management Group
Branch Manager
04.2018 - 03.2020
Job overview
- Analyzed appraisal and recommended promotion and termination of all employees
- Entered customer data in system
- Experienced in Open Office and Excel
- Responsible for creating multiple multifunction spreadsheets
- Recruited and hired over 700 employees to perform job duties as assigned
- Supervised and managed two branches
- Interviewed, hired/fired, trained employees
- Wrote and delivered employee mid-year and annual performance evaluations
- Perform Internal Audit of 2 Branches
- Proactively prospected for new business and consumer clients, oversaw the operational aspects of the branch while maintaining high standards of customer service
- Increased Productivity in sales by 75% in one month
- Compute and prepare contracts and salary changes
- Processed payroll, payroll taxes, maintained employee files and responsible for management payroll reports
- Performed complex and specialized work related to the preparation, processing
- Screened times sheets for errors and made needed corrections to insure accurate pay
- Utilized Excel spread sheets to prepare payroll reports
- Assisted employees with paperwork for vacation, sick leave, LOA paperwork
- Recruit, and interview candidates to fill vacant positions
- Initiated security requirements for 150+ personnel to include local files checks, State Criminal History Repository Checks, and federal background checks
- Implemented social media strategies increasing applicant pool
- Resolved employment-related disputes through proactive communication
- Fill out I9 Documents
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Maintained friendly and professional customer interactions.
Community Coordinated Child Care 4 C
Eligibility Specialist
09.2015 - 03.2018
Job overview
- Pioneered the role of intake specialist and developed effective assessment procedure for determining client eligibility of services
- Provided crisis intervention and referrals as needed
- Evaluated appropriateness of offering financial grants to clients within program guidelines
- Created statistical and demographic reports on clients who completed intake process
- Held responsibility for documentation, files, and database entry
- Processed applications in accordance to guidelines and DFD regulations
- Represented the city at community and professional organizational meetings
- Attended community service project-related professional conferences and meetings each month
- Referred clients to social services agencies
- Educated families and community members about domestic violence, including its impact on children.
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Processed 100 childcare applications per week.
NJ Family Care
Health Benefit Coordinator
01.2014 - 09.2015
Job overview
- Performed caseworker activities in the Family & Children's Medicaid and Health Choice programs where duties include interviewing clients and explaining the requirements and benefits
- Processing applications
- Completing re-certifications
- Verifying changes into new ACA rules
- Calculating deductibles
- Documenting case records
- Made appropriate referrals to other services and agencies
- Help provide low cost to free medical insurance to over 9 million New Jersey residents through NJ Family care program
- Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy
- Skillfully developed departmental goals, objectives, and standards of performance, policies and procedures
- Precisely evaluated and verified benefits and eligibility
- Entered numerical data into databases in a timely and accurate manner
- Effectively manage risk by reviewing new group enrollments for eligibility and health
- Determined eligibility requirements and parameters
- Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.
- Answered questions about eligibility determinations and plan options.
- Maintained confidentiality of all employee information.
- Processed enrollment paperwork and benefits forms.
- Prepared thorough reports outlining plan performance.
MYCA Hello Health Quebec
Documentation Specialist
08.2011 - 09.2013
Job overview
- Recorded and filed patient data and medical records
- Demonstrated analytical and problem-solving ability by addressing barriers to receiving and validating accurate HC information
- Recorded and filed patient data and medical records, carefully reviewed medical records for accuracy and completion as required by insurance companies
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses
- Strictly followed all federal and state guidelines for release of information
- Wrote clear and detailed clinical phone messages for physicians
- Acquired insurance authorizations for procedures and tests ordered by attending.
- Managed multiple high-priority projects simultaneously, ensuring that all deadlines were met without compromising document quality.
- Supported cross-functional teams by providing accurate, timely, and well-organized documents for various projects.
- Managed over 200 patient files
Education
Hunter College of The City University of New YorkNew York, NY
Bachelor of Science from Public Health
01.2011
Skills
- Administrative management
- Financial administration
- Operations management
- Recruitment and hiring
- Corporate communications
- Human resources
- Strategic planning
- Key client relationships
- Organizational development
Certification
- SHRM-CP - SHRM Certified Professional
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Professional Working
Timeline
People and Culture Business Partner
Article
04.2022 - 09.2024
Human Resource Generalist/Analyst/General Affairs
Cosmax
04.2020 - 04.2022
Branch Manager
Staff Management Group
04.2018 - 03.2020
Eligibility Specialist
Community Coordinated Child Care 4 C
09.2015 - 03.2018
Health Benefit Coordinator
NJ Family Care
01.2014 - 09.2015
Documentation Specialist
MYCA Hello Health Quebec
08.2011 - 09.2013
Hunter College of The City University of New York
Bachelor of Science from Public Health
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