Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazmine McFadden

3418 Ramey Ln. ,NE

Summary

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Direct Support Professional/Homecoach/Consultant

Goodlife Innovations
07.2021 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns.
  • Assisted clients with daily living needs to maintain and general wellness and cleanliness.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Transported clients to medical and dental appointments to provide support.
  • Created schedules and home routines for all individuals and staff.
  • Hosted and been apart of client/staff meetings.
  • Conduct home visits and support shared living providers.
  • Advocated for clients' needs and rights in various settings, enhancing their quality of life.

PSE Mail Processing Clerk

USPS
01.2017 - 05.2021
  • Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
  • Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
  • Operated mail processing equipment proficiently, minimizing downtime due to malfunctions or user error.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
  • Tracked outgoing mail to provide accurate customer updates.
  • Labeled packages with clear, correct information to reduce mailing errors.
  • Moved Heavy metals and trays
  • Used computer systems to track packages and update client information.

Manager

Papa Murphy's
03.2014 - 01.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Streamlined inventory management for reduced waste and cost savings.
  • Tracked merchandise damages to document inventory loss.
  • Partnered with department managers to identify staffing needs and develop effective recruiting strategies.
  • Managed back-office sales team through coaching and sales technique training.
  • Boosted sales performance by consistently meeting and exceeding established sales goals.
  • Improved customer service ratings by addressing concerns promptly and professionally.

Education

Associate of Arts -

KCKCC
Kansas City, KS

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Medication administration
  • Behavioral management
  • Housekeeping tasks
  • Teamwork and collaboration
  • Problem-solving

Certification

- CPR/First aid Certified

- Med Certification

- Safety Care

-HBP


Timeline

Direct Support Professional/Homecoach/Consultant

Goodlife Innovations
07.2021 - Current

PSE Mail Processing Clerk

USPS
01.2017 - 05.2021

Manager

Papa Murphy's
03.2014 - 01.2017

Associate of Arts -

KCKCC

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Jazmine McFadden